Furniture review in
Saint Lazare
5 month old couch piling, rough, buttons falling off. Customer service no help despite 1 year warranty. Terrible material and quality. Disgusting customer service and dishonest! Avoid at all cost.
- Approximate cost of services:
- $1,600.00
2 of 2 people found this review helpful.
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- Company Response
Hello Amy Josephine, we regret to hear that you are not completely satisfied with your sofa, we understand your disappointment but regret to inform you that pilling is considered wear and tear and is not covered under our manufacturers warranty, which is available for viewing at structube.com/en/returns-and-exchanges. Your feedback will however be shared with our product team in order to ensure that our collection continues to evolve to meet our standards as well as those of our customers.
Thank you.