Order Cancelled Without Explanation or Follow Up
Furniture review in
Ottawa
After over a week of waiting for the verification process to be completed, Structube cancels my order without explanation, despite the fact that I did as they requested. Item is now out of stock and discontinued. Structube customer service simply suggests I try buying another item...
- Approximate cost of services:
- $700.00
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- Company Response
Hi there, thank you for your feedback. Please note that this verification process applies to all orders placed on our website and is intended to protect our customers. In some instances, some orders cannot be processed and therefore are cancelled for security purposes. We thank you for your understanding.