Structube

Furniture
YT
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HomeStars  >  Furniture in North York  >  Structube  >  Worst Customer Service
Jay in Leslieville
Jay in Leslieville
3 reviews Toronto, ON
0/10

Worst Customer Service

I see from the majority of reviews that this company clearly couldn't give a crap about it's reputation. I ordered a couch with my Christmas gift money. They claimed to deliver it. I sat a home for a full 24 hours. No couch. They tell me there's nothing they can do and don't care if I "claim" I was home and I'll have to pay another huge delivery fee. I cancel my order. THEY DON'T CARE AT ALL IF THEY LOSE BUSINESS. They don't give one iota about customers.
It was so upsetting that I wrote a whole blog post on this experience and I NEVER do that.

Approximate cost of services:
$700.00
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Company Response

Thank you for your feedback, your comments are very important to us. We apologize for the unpleasant experience you had. We want to make sure our customers enjoy shopping with Structube, please contact us if we can assist you with anything!