I ordered this mirror online because I wanted it to be delivered. They tell you to be available the day of delivery and they would give you a 4 hour window. They do not give you a choice and expect you to be available and home from 8am-4pm! I work every day and live alone. When I tried to change the window time, they said I would have to pay another $70 and would not be reimbursed for the delivery fee I had already paid. I said I would pick it up at the warehouse, they finally agreed to that but just so you know, it was a special circumstance as they don't normally allow that!
When I went to pick it up, the guys at the warehouse were rude and less than helpful. They rolled the mirror out on a dolly, shoved the paperwork towards me to sign and shut the garage door. It weighs 75 pounds and barely fit in the care. They couldn't care a less. I am satisfied with my purchase but I will never shop from Structube again.
- Approximate cost of services:
- $199.00