I bought an upholsted bed that was in their flyer on May 11, 2014. I thought it was at good price for $265. When I came in the store (74 Devon Rd) with my mother, there were no other customer but us. I told the salesman named Malik Sandhu, that I would like to buy the bed from their flyer. He showed me their floor model and told me that when I buy, it'll be a brand new one in box and will be delivered and SET UP in the room. So I agreed to buy the furniture. He then charge me a total of $350.30 including the delivery and taxes. We agreed on delivery date and time. The bed was delivered but not set up as promised. I then called the store to get clarification and was told that the saleman that I've spoken to was off and was told to call back the next day. So I called back the next day and the saleman who was very nice during the sales was now very rude to me and did not even hear my complaints. He kept interrupting me while I was talking and he hanged up on me while I was still talking.
So my advice to consumers: NEVER BUY FROM SODHI FURNITURE! They will mislead/deceive you! Crappy"Customer service"
- Approximate cost of services:
- $350.30
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?