Dundas Specialty Windows & Doors

Formerly Dundas Wood Windows & Specialties Inc
Windows & Doors Installation & Service
Toronto ON M6R 1X1
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Windows & Doors Installation & Service
Dundas Specialty Windows & Doors
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88%

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Reviews for Dundas Specialty Windows & Doors

Average customer rating:
8.8 10 (71 reviews)

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Therese in Toronto in Toronto
Therese in Toronto in Toronto
1 review Toronto, ON
10/10

Replaced 18 windows in a 85 year old stone house.

I ordered 18 LePage windows from Nelson at Dundas Wood Windows in late January. He responded immediately, came to the house twice to accommodate changes I wanted made. The order was place and within 6 weeks they arrived in Toronto. Last week, they arrived at the house at 8:30 and all 18 windows were installed by 5:00 pm the same day. They returned the following day to complete some framing that was needed inside and all of the capping outside was completed. On both days the house was left as they found it. They were constantly cleaning up as they worked. I want to thank Antonio for his unbelievable work. He was cheerful, fast, and accurate.
I would have no problem what-so-ever recommending Dundas Windows, Nelson and his team. If you want a quality job, with no worries don't hesitate to hire them.

Approximate cost of services:
$44,000.00
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Company Response

Therese, believe me it was my pleasure to help you with this project, and I am also thrilled with the end result. Enjoy! Thanks so much Nelson

Private User
Private User
Private User reviews Burnaby, BC
10/10

Small commercial building downtown Toronto

Nelson was very prompt and had good ideas for our installation The installers and brickwork done was excellent . They were not the cheapest but I think you get what you pay for in this industry. The quality of the windows were great Steve downtown Toronto

Approximate cost of services:
$21,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your business and the review.

Dundas Wood Windows & Specialties Inc

Private User
Private User
Private User reviews Toronto, ON
5/10

WIP

A work in progress. Quality product, but a few unfortunate hiccups with the job, in particular with an installation crew that is no longer with the company. Dundas is working diligently to address the issue.

Review has 2 previous versions
Approximate cost of services:
$40,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Window installation.

The service was great. Arrived punctually and installed all windows quickly with attention to detail. A very clean and precise install with friendly service. Very happy with the work that was completed and i would definitely recommend this company.

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Window replacement

After two installation appointments that didn't happen due to illness of the installer, Nelson suggested I buy the windows and get my own installers. This I did recently and they do not fit. The contract (signed in May, 2009) states that they measure 32"by 54" but, in reality, they measure 30" by 55.5". He refuses to take them back and give me a refund leaving me no recourse but to put them in the basement and go to Small Claims Court.

Approximate cost of services:
$2,825.00
0 of 1 people found this review helpful.
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Company Response

Mr. B.B. who lives on Draper Street in Toronto... you choose not indentify yourself because everything you have written is nothing but a pure lie and slander. I encourage you to tell the truth or retract your posting... If anyone is interested in doing business with my firm and has questions please contact me directly and I will be more than happy to provide the exact, honest details. Thanks Nelson

Marie in Regal Heights
Marie in Regal Heights
6 reviews Toronto, ON
10/10

Large traditional style double hung window (Anderson) with lites, retrofit with installation

I was very impressed from start to finish with my experience with Dundas Wood Windows and Specialties. Starting with Anthony who came to do estimates and explained the products and options, providing several estimates to choose from.
The showroom and office staff were always very helpful and pleasant and very accommodating with schedules.
Antonio and his coworker did a great job with the installation- fast and very neat. As I requested, he did a nice profile on the exterior aluminum capping/surround, so it looked very custom and finished. Antonio took pride in his work and stated that he installed every window as if he were doing the job on his own
home- importantly, I believe he did.
Everyone seems proud of and dedicated to providing a high level of service and intent on pleasing and delivering a high level of product at a very competitive price.
I will be using them again when I change my other windows.

Approximate cost of services:
$1,900.00
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A. Bianchi from Toronto
A. Bianchi from Toronto
8 reviews Toronto, ON
10/10

Window Replacement

Did lots of research before I replaced my 54-year old windows and storms - all 11 of them. I had quotes from four companies, and two of them could not give me double hung. Of the remaining two Dundas was slightly more expensive but they came highly recommended. Antonio did a superb job and the curb appeal of the house has increased significantly. I ordered Ostaco windows, with some grille work and a custom made fixed dining room window with various glass styles. Just beautiful. Hope they last another 50 years.

Approximate cost of services:
$15,000.00
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Company Response

Angela, it was a pleasure to help you with this project. Our best client is an informed one. Thank you for taking the time to understand what is really involved in a project like this. When you understand what you are buying it makes it easy to decide who you use because you can now make an educated choice. Thanks you so much for your business and your trust.

Anne M from Toronto
Anne M from Toronto
1 review Toronto, ON
10/10

Doors

This was our second time using Dundas Wood Windows & Specialties. The installation of two new doors went as planned and met all of our expectations. The finishing detail was excellent and we are very happy that were able to re-install the 100 year old stain glass window at the front door.

Approximate cost of services:
$7,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much Anne for coming to us again. I am thrilled that you are happy.
Nelson

Josie C.
Josie C.
3 reviews Toronto, ON
10/10

Window and door replacement

The service and quality of windows was greatly appreciated. They were installed on time and the service was great! Thank you for all the help choosing the door ! Everything looks great.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Franca Simonetta from Vaughan
Franca Simonetta from Vaughan
1 review Vaughan, ON
10/10

Front doors/back sliders

Nelson was fantastic to deal with. He was extremely knowledgeable and helped us through the selection process in arriving at the best options for us. His Installation crew were polite and completed their work on time. Would highly recommend them!

Approximate cost of services:
$10,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dundas Specialty Windows & Doors

Our family and dedicated staff have been installing and manufacturing custom quality windows & doors since 1985. An 11 time winner of Toronto's Top Choice Award, our passion and desire drive us to deliver windows & doors that you can be proud of. Unlike the majority of our competitors, we do not solicit reviews or compensate our clients for posting favourable reviews. We always do our best to ensure our clients are 100% satisfied and we offer unbeatable customer care - before, during and after the project is complete. 2020 marked our 35th Anniversary which we were happy to celebrate with our many loyal customers, family and friends. Thank you for visiting Dundas Specialty Windows & Doors. Please visit www.experiencedundas.com for more information or to book an appointment.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl windows, aluminium clad windows, vinyl clad windows, fibreglass clad windows, all wood windows, custom wood door systems, fibreglass doors.
SERVICES
Sales and installations.
BRANDS
Andersen, Ostaco, LePage, Fibercraft, Alumaco, Mastergrain and Velux.
STYLES
We offer a wide range of windows & doors in various styles, designs and colours - including, modern, traditional, heritage, contemporary and custom styles.
SPECIALITIES
New construction and replacement windows and doors, Historical wood windows, storms, and custom wood entrance systems.
WEBSITE
http://www.experiencedundas.com
YEAR ESTABLISHED
1985
PAYMENT METHOD
Visa, MasterCard, Debit, Certified Cheque, Cash, Financing available through Home Trust.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
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