Faucet Fix

Plumbing
Carleton Place ON K7C 4G4
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67%

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Reviews by rating (past 12 months)

Reviews for Faucet Fix

Average customer rating:
9.6 10 (107 reviews)

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Sam in Ottawa
Sam in Ottawa
1 review Ottawa, ON
10/10

Outside tap replacement.

Got an appointment for service within 24 hours. Mark arrived right on time and did a great job quickly and efficiently. This is my third time using Faucet Fix over the years and I’ve always been very happy with their service.

Approximate cost of services:
$250.00
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Company Response

Thank you for your review, Sam. Also thank you for continuing to use Faucet Fix for your plumbing needs. We look forward to hearing from you in the future.

Faucet Fix Office Staff

Mary Cameron in Carleton Place
Mary Cameron in Carleton Place
1 review Carleton Place, ON
10/10

installed hot water tank

The plumber Mark was excellent...so professional....and made us very happy customer... I would recommend him and Faucet fix for your next plumbing repairs. Thank you so much. Looking forward to doing business with you in the future.

Approximate cost of services:
$900.00
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Company Response

Many thanks for your wonderful review. We look forward to servicing all your plumbing needs in the near future.

Kindly,
Faucet Fix Office Staff

Tara in Ottawa
Tara in Ottawa
1 review Ottawa, ON
10/10

Fix Tap in kitchen

Spoke with Curtis on the phone, Kirk arrived few hours later. He knew exactly what to do and fixed the tap in minutes. Both were very friendly, efficient, and Curtis even offered to help me get a deal on fixing my dishwasher as an aside. Great service. I would recommend them 100%.

Approximate cost of services:
$150.00
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Company Response

Thank you, Tara
At faucet fix we strive to help our customers in any way we can, with all their plumbing problems. Thank you for supporting us.

Kindly,
Faucet fix Office Staff

Belle in Nepean
Belle in Nepean
1 review Ottawa, ON
10/10

Water leak.

Michael arrived at my door and my spirits rose immediately. He was friendly, positive and so knowledgeable. Found my water leaks which had doubled my water bill for two months.
Love Faucet Fix and always have.

Approximate cost of services:
$189.00
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Company Response

Thank you very much for your kind words! We are delighted that Michael was able to help you with all your plumbing needs.
Kindly,
Faucet Fix Office Staff

Vinnie in Woodbridge
Vinnie in Woodbridge
1 review Carleton Place, ON
10/10

Needed a plumber ASAP and Faucet Fix came through.

I'm in Toronto and a tenant in our rental unit in Carleton Place needed a plumber to unblock their toilet. Searched the internet and found Faucet Fix and because they have been in business in the Ottawa area since 1989, I contacted them. The responded right away and send someone that morning. Mark, the plumber was incredibly professional. Called me to let me know what he was going to try and how much it would cost, indicating that if that didn't work, he would call me again and let me know how much it would cost if he had to take off the toilet. Thankfully, he was able to fix it just using the snake and even sent me a picture of the culprit (kids tea pot lid). I will be my go-to-it plumber from now on and I would highly recommend them.

Approximate cost of services:
$120.00
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Company Response

Thank you, Vinnie for you kind words. I will pass this on to my team. We truly appreciate your business and look forward to hearing from you in the future for all your plumbing needs. It wonderful to get such positive feedback!

Kindly,
Faucet Fix Team

JR in Ottawa
JR in Ottawa
1 review Carleton Place, ON
10/10

Repair/Install of new kitchen faucet

Needed my leaking kitchen faucet fixed in a hurry. Mark the plumber was very friendly, outgoing, professional and efficient. He explained the problem and the work that needed to be done. I appreciated that there was no heavy sales tactic to purchase expensive items.

I would definitely recommend this company to anyone for their plumbing needs.

I also really appreciate that this company offers a variety of payment methods.

Approximate cost of services:
$400.00
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Company Response

Thank you, JR for choosing Faucet Fix. Your positive feedback truly means a lot! We look forward to working for you in the future.

Kindly,
Faucet Fix Staff

Leslie in Midland
Leslie in Midland
1 review Midland, ON
10/10

Laundry faucet leaking

On time, very professional. Fixed 2 other minor annoyances after replacing the laundry tubs faucets.
Company responded to call promptly and a date was fixed to my satisfaction.
Over all extremely happy

Approximate cost of services:
$320.00
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Company Response

Thank you, Leslie for your kind words. Your business is very much appreciated.

Kindly,
Faucet Fix Staff

Mel Fuerth  in Ottawa
Mel Fuerth in Ottawa
1 review Ottawa, ON
10/10

Leaky faucet be gone!

My Delta bathtub faucet started leaking and it was driving me crazy. I attempted some DIY plumbing, but couldn't get my hands on the proper cartridge. I was relieved to see the plumber show up with the correct part for an easy fix. The pricing was fair compared to other companies that provided a quote. Excellent work. I will definitely be recommending Faucet Fix to friends.

Approximate cost of services:
$155.00
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Company Response

Thank you for supporting Faucet Fix. We look forward to hearing from you in the future for you plumbing needs.
Kindly,
Faucet Fix Staff

Timely and quick service in Carleton Place
Timely and quick service in Carleton Place
1 review Carleton Place, ON
8/10

Repair feed to outdoor tap used for hose.

This is the third time we have asked Faucet Fix for help and will do so again. This time, Mark arrived at the promised time, replaced the indoor tap and was finished in about 40 minutes. Helpful, efficient and pleasant. Thanks

Approximate cost of services:
$150.00
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Company Response

We (Faucet Fix) are happy to know you were satisfied with your service. We greatly appreciate you business.
Many Thanks,
Faucet Fix Staff

Ted in Ottawa
Ted in Ottawa
2 reviews London, ON
1/10

Left Without A Plumber

Michael from Faucet Fix was great. Diligent, skilled, responsive and pleasant.

Unfortunately it seems the Faucet Fix business is no more. I only found this out from my contractor. So despite positive reviews here and elsewhere, Faucet Fix has left my with an incomplete renovation and without a plumber mid project.

Approximate cost of services:
$3,200.00
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Company Response

We are sorry to hear you were not completely satisfied with Faucet Fix, however Faucet Fix has never been out of business. There has been some changes within the administrative/office staff. Please feel free to contact Faucet Fix at any time. Again we apologize for any inconvenience this has caused.

Kindly,
Faucet Fix Staff

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Faucet Fix

Faucet Fix is a full service plumbing company specializing in residential fixture repair and replacement. Established in 1989 Faucet Fix has an A+ rating with the BBB and has thousands of satisfied customers. Faucet Fix offers same day or next service backed up with a 2 year warranty*.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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