We were very excited to move into our new house last November in Angus, but like any new house we were faced with multiple issues and defects (this is to be expected). Zancor has done a great job responding to our concerns and rectifying most of the issues (there are a few outstanding that they are working on).
I would like to especially thank Ron Boochoon (our site supervisor) for his help throughout this process as he always takes the time to answer any of our questions and follows through with his promises. Ron and his team have addressed many of our concerns in a timely fashion and with a high standard of workmanship.
Our overall interaction with Zancor has been quite good, however I must mention the fact that they decided to sod our lawn during the hottest period of the summer and then proceeded to tell us in an email that our lawn looked dry and that they wouldn't warranty it if it died due to lack of watering. Absolutely ridiculous! That being said, Ron personally spoke with me and even helped me water my lawn one day! This further speaks to Ron's dedication a willingness to provide outstanding customer service.
- Approximate cost of services:
- $400,000.00
- Company Response
Thank you for the review