Zancor Homes

I also purchased in the Mackenzie Collection and have similar issues to the reviewer below, specifically with leaks and trades people damaging my front door. I called to complain about the front door damage done by the many trades people coming in and out to fix the issues I had with this house, but Antonella told me because it wasn't on the PDI, they wouldn't not fix it. Not too happy about that.

There are leaks in our portico, which contractors came to fix multiple times, but i still leaks. I'll contact customer service again when the when winter is over. I also had a basement leak which was resolved.

Besides those things, the service has been good for me. There have been many issues, but they we're eventually resolved, even though I had to take many days off work to make time for the service people. Chanel has been great to deal with on the customer service side. Erik, their service tech, has been amazing to deal with and is very knowledgeable, Zancor should be very happy to have him.

I'm generally satisfied with everything, I just wish they would fix or replace my front doors and hopefully the issue with my portico leaking gets resolved.