Hired ECOscapes in 2011 to do hardscaping work. Flagstone work, cedar fence, a side gate and a small retaining wall along the front sidewalk.
Within the 2 year warranty period the fence was sagging, the heavily reinforced gate ($1k) wouldn't close, the stones in front of the retaining wall was pushed out and the flagstones are moving around.
I wrote to the company to notify them of the issues. The owner came by and, in a written email, said they would fix the faulty work. Haven't heard from them since.
I've been told by several contractors that the retaining wall was done improperly (there actually is no retaining wall behind the stones which are all loose now and falling apart), the gate was attached improperly and the cedar fence is all warping (sagging downwards in the middle).
Their marketing oversells. The quality of work is very poor. I have to have the work done all over again. Hardscaping should not have problems after 1 year. Save yourself time, money and aggravation and look for a contractor elsewhere.
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