Avoid at all costs (pun intended)
Plumbing - performed a very expensive hydro jet service ($1400) which damaged the check valve. Before diagnosing the real problem, was told we had bellies in the pipe and quoted $11K to replace the pipe - dig up my developed basement, replace the pipe and backfill the concrete. No repairs to demo included. Got a second opinion and found due to check valve being damaged during hydro jet, it was jamming up the pipe and causing backups. Fixed check valve for $550 (included camera, snake the drain and fix check valve). Imagine being quoted $11k to repair damages caused by one of their previous jobs!
In a parallel issue, our furnace went out and was told we needed a new one so bit the bullet and paid $6k for that. First install had misaligned metal work patches with aluminum tape to cover up the gaps and the duct from the furnace to humidifier was not even attached. Two days later the furnace starts sounding like an engine due to the amount of loose aluminum tape that was applied. Second tech comes and says it’s repaired. Get home today and find a large puddle in my basement as the duct had detached once again. So now they are coming a third time and after the plumbing issue being misdiagnosed I question if I needed a new furnace in the first place. Don’t trust this company, find a real professional that doesn’t up sell atrociously and can actually diagnose and fix a problem as opposed to charging a lot of money to create the next one.
- Approximate cost of services:
- $8,000.00