Situation quickly resolved. See amended review
Awful service, terrible management. Clogged sewage.
Thank you for your online review. We did have our Service Manager review the charges along with the valid reasons for the hours required by our plumbers on an overtime call. We are disappointed that you were dissatisfied with our service, however your review does not accurately reflect the nature of the plumbing issue you had nor does it address the access issues that the plumber faced trying to get to the problem.
It is unfortunate that the customer was not happy with our services, however we were not able to resolve this dispute with the customer. This review does not include any information about the nature of the plumbing issue and therefore, does not accurately reflect on the abilities of our plumbers or our labour rates.