We booked this company after a great initial meeting with Jeff the owner. On moving day the truck that showed up would not fit under the cable lines. We had no issue with our move into the home so this should not have been an issue with this one given the owner did a site visit to quote. One hour later a second one truck arrived also not fitting into our driveway. The movers then had to carry our things from the house down the long driveway onto the trucks on the road. 8 long hours later the trucks were loaded with our entire house....or so we thought. The movers disappeared for an hour and a half, then showed up with coffees and had a 20 minute break chain smoking. The movers were not able to finish and left with our truck the next day to finish. We had over 100 cigarette butts thrown onto our lawn, empty coffee cups left everywhere and one young mover made a racial remark with regards to a friend that showed up to help. The second truck was emptied the next day and we went back to our old home to do what we thought would be a final clean to be shocked there were still things in bedrooms, the basement and the garage. We did over 10 trips with SUV’s and friends help but were not able to complete this. We had to use the garage to store the overflow and strange with the new tenant to leave our possessions inside until A third truck could pick up our things. Our sons Gucci watch Is missing from one of the movers and we have had no communication back after over 7 email attempts that have all been documented. We had a basketball and punching bag that was disassembled and bolts now missing. This was the worst experience and I would not recommend anyone to use this unprofessional company.
- Approximate cost of services:
- $2,500.00