Pro Concrete & Paving Ltd

Decorative Concrete
Hamilton ON L8L 4K3
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Decorative Concrete
Pro Concrete & Paving Ltd
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95%

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Reviews by rating (past 12 months)

Reviews for Pro Concrete & Paving Ltd

Average customer rating:
9.7 10 (179 reviews)

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Vinny on West Hamilton Mountain
Vinny on West Hamilton Mountain
1 review Hamilton, ON
10/10

Amazing company

What can I say? One of the best experiences that I've ever had with any contractor. They're professional, clean, quick and efficient. They take the time to explain the process before the job starts and work with you all the way to the end. I highly recommend Pro Concrete

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for the excellent review! I'm glad you appreciated the services we delivers :)

Jim in Burlington
Jim in Burlington
4 reviews Burlington, ON
10/10

Concrete porch, steps, landing and path

I am extremely impressed with Pro Concrete and would highly recommend them to anybody.
Last November they rushed to get my concrete steps, porch, and pathway done for me before the winter set in. They needed to rush due to my persistence in wanting it done last year.
Well what happened was that a molding form was put in backwards which effected the look of a nose on a step.
Because the job was essentially complete and I was relieved that we had some safe steps and walking path through the winter I paid for the job with the promise of the problem being fixed this spring.
Some might say that wasn’t smart but I had a very good feeling for this company although I did have times when I wondered what the fix would be like.
I am taking the time to write this note because of the response this spring.
Luiz, the boss of the crew that did my job last year recently made arrangements for us to meet and discuss the repair. What he had to say blew my mind. He thought there could be a colour match problem with a repair and what he is planning is to take it all out and redo the whole job. His crew came the following day and did just that. They broke up and removed an almost perfect job and replaced it with a perfect job.
Totally amazing service Luiz. We are very happy and grateful for such a massive response to our problem.
In my opinion something can always go wrong with any job but what separates the good from bad is how the company resolves the problem

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your excellent reveiw! It's very appreciated - we try our best to meet our customers needs.

Private User
Private User
Private User reviews Hamilton, ON
10/10

5-star service

I have to give them a 5-star rating after them servicing my driveway. I’m a person who pays attention to details. Just a couple of samples, I have a bunch of plants in the front yard when they started my project. They covered all the plants to prevent them from damaging. After the project was done, they mailed me a maintenance guide regarding the driveway. Useful tips were given to homeowners like me who had no knowledge prior. Customer service was outstanding too. A small area of my steps were slightly damaged due to extreme weather, I walked over to them and told them the situation while they were working on one of my neighbors’ driveway. Surprisingly, they came over and fixed the issue on the same day later on. Overall, the experience was pleasant and efficient. Strongly recommended!

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for your excellent review! We truly appreciate your business.

Lalloo in Hamilton
Lalloo in Hamilton
1 review Hamilton, ON
10/10

Exposed aggregate driveway and patio - Gorgeous!!!

We were looking to have our driveway, front entrance and back patio done in exposed concrete. We’ve seen work done by Pro Concrete in our neighborhood and decided to get a quote. George came out and listened to our requirements and provided suggestions and written quotation. He’s very knowledgeable and explained in detail what would be done. We were surprised and expected them to come in much higher than other contractors. The installation crew arrived on time, were friendly and Sylvio kept us informed all the way through. They completed the work with minimal disruption to us. Due to the weather conditions in November, they informed us that the concrete border and sealing would be done early Spring. The work has been completed as promised and we are extremely pleased, looks amazing and our house shows out on the street and we’ve received numerous compliments. A huge thank you and kudos to the entire team at Pro Concrete, they are professional, knowledgeable, fast, reliable and experts in their field. We highly recommend them, you will not be disappointed.

Approximate cost of services:
$16,000.00
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Company Response

Thank you so much for taking the time out of your day to leave us such a positive review!

EBuzao - Mississauga
EBuzao - Mississauga
2 reviews Mississauga, ON
5/10

Not very impressed with their customer service!

We had Pro Concrete do our stamped concrete patio in our backyard in July 2017, it was a great job but we had couple of cracks.
They suppose to repair the cracks in September but we never heard back from anyone.
We called them in February 2018 and they came in June, but the person could not repair the cracks because got bigger and suppose to send somebody else
to fix this year, but nobody came to repair. I tried to contact them, sent several emails, never got a response, called several times and no answer, left voice mail
and never heard back from anyone. The job is still under warranty and we are very disappointed with the customer service.

Approximate cost of services:
$10,000.00
6 of 7 people found this review helpful.
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Terence in Mississauga
Terence in Mississauga
9 reviews Mississauga, ON
10/10

Repair work

We had a couple of cracks that were caused at the edge of the patterned overlay in 2 locations, while moving bags of garden soil etc..
After contacting Pro Concrete, they informed us we were in their queue and came by in few weeks, patched the cracks, but they cracked again after they dried out...
Without having to call them back, another team came back to investigate the state of the repair, was not pleased with what they saw, redid the whole section, and now over a couple of months later of it still being fine, I thought I should appreciate the diligence applied.
Excellent customer support.
Really glad we went with Pro Concrete and we stand by our original high recommendation of this company.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the excellent review!

Ruchi Sharma in Mississauga
Ruchi Sharma in Mississauga
1 review Mississauga, ON
10/10

Exposed aggregate with stamped border

Professional, service par excellence, qualified team and beautiful outcome, are services you need, look no further. Pro concrete it is!! From first contact Amy, Diane to different stages with Silvio, George, Duarte, John, Henry, Daniel and the team. Henry( hope I have the name right) rang my doorbell on a rainy Sunday and let us know that he is going to scrub the release from the stamped border because he did not want it to get too dark. That is pride of work!! George kept in constant touch and replied to all my emails promptly.The best compliment is when people from my neighbourhood inquire about the job. Thank you.

Approximate cost of services:
$15,000.00
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Company Response

Amazing review! You even got all of our names:). Thank you for taking the time to acknowledge everyone. We truly appreciate our customers feedback & reviews.

June from Burlington
June from Burlington
19 reviews Oakville, ON
10/10

These guys are good.

Two years ago we selected Pro Concrete from Hamilton to do the concrete patio in our backyard. At the time we gave them a ten star review on HomeStars. When it came time to have our front walkways, steps and driveway done we didn't even get a second quote from anyone else. The hallmark of this company is its commitment to the customer. While they are not perfect, when things do go wrong they do their very best to address the issue. The front of our house looks amazing and any concerns we had, all of which were minor, were addressed effectively. The two owners visit the sites and are part of the team including getting their hands dirty. We highly recommend this company for your concrete work.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the feedback & excellent review.

Private User
Private User
Private User reviews Hamilton, ON
8/10

Patio, Front steps, driveway border

We were very happy with their services, they did our residential front steps, patio, and sides of driveway. They are very professional and stand by their work. Would recommend them to others.

Approximate cost of services:
$0.00
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Company Response

Thank you for the review!

Scott Cowle in Hamilton
Scott Cowle in Hamilton
1 review Hamilton, ON
10/10

Patterned driveway and walkways

About four years ago we had Proconcrete install a patterned concrete driveway and walkways. The work they did then was exceptionally beautiful. Recently we had a small issue with the driveway to walkway connection. I called Proconcrete and they sent out Rick to assess what needed to be done . He was very polite and explained thoroughly how he was going to fix the issue and has done so verry much to ur satisfaction. From the initial planning stages, to the installation, to the continued care of our driveway and walkways, we are completely satified with Proconcrete and their staff. Scott Cowle, Oakville

Approximate cost of services:
$0.00
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Company Response

We are happy to have been able to take care of this for you. Thank you for the excellent review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Concrete & Paving Ltd

Pro Concrete is a trusted and reputable concrete company with over 30 years of experience with a multitude of concrete finishes including exposed aggregate and stamped concrete, we will make your next concrete project the envy of your friends and neighbours.
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