I am in the process of renovating my basement and was looking for someone to remodel the basement kitchen. The job was to replae the vinyl countertops with quartz stone, and replace the faucet hardware. Overall, job was ok. Reasonable for the price.
I placed and order Nov. 30/07 and gave Okelo a $5,300.00 deposit. Their contract states delivery in 2 months under normal circumstances. 4 months later still not complete - they have only installed base cupboards (no fronts) on the bottom - base cupboards are the wrong size and altered several times - it looks like in someones garage - quality is terrible they refuse to give back the deposit. Will be going to court. Don't WALK - RUN from Okelo.
Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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