Extreme Roofing

Roofing
Vaughan ON L4K 1G6
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HomeStars
Roofing
Extreme Roofing
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Reviews for Extreme Roofing

Average customer rating:
5.3 10 (28 reviews)

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joseph from Toronto
joseph from Toronto
1 review Toronto, ON
10/10

Roof and eavestrough

We called Extreme Roofing last summer for our roof and eavestrough, not only did they provide great customer service, that the work they did on our eavesdtrough we're excellent ! Did not have a leak through this terrible winter. They forgot a few pieces of shingles laying around, when I called the office they sent someone to come get them right away. All around, excellent service and would recommend them to anyone!

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback regarding the roof installation on your home. It was a pleasure doing business with you and if we can be of service to you in the future, we would be pleased if you will contact Extreme Roofing.

Claire from Toronto
Claire from Toronto
1 review Toronto, ON
9/10

New roof

I hired Extreme Roofing to replace my roof. They arrived on time and completed the job the same day. The workers were pleasant and very respectful and the price quoted was what I paid. I had some follow up questions after my roof was completed and I had no problem getting my calls returned. Overall I was quite satisfied with my new rood and I have already recommended them to a friend.

Approximate cost of services:
$3,200.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your recommendation of our company name. Wish you all the best with your home and all who live under this roof

derek from Scarborough
derek from Scarborough
2 reviews Scarborough, ON
1/10

New Roof

The roof looks ok! Great customer service in beginning always return calls......until they get your money then with a couple of minor issues and 10 calls...no calls back! Not recommended! Poor customer service and left a mess on ground. Scared if I have a warranty prob. also roof howls?

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review, we are sorry that you encountered any obstacles during the installation of your new roof. We do wish you all the best in the future

Cindy from Brampton
Cindy from Brampton
1 review Brampton, ON
0/10

Siding

First of all Extreme Roofing took 2 months to put on the siding on 2 sides of a town house (Front & Back). The job is still incomplete as of today and January will make it a full year. I over paid by $500.00 and it took forever to get that money back. Elaine's attitude "stinks". She needs more than customer service training. I had to keep calling her to put that money back into my account. She finally did when I told her I would come to their place in person to pick it up. Then she put it back into my account and left a message on my phone with such attitude. I would never recommend them to any one.

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Company Response

Extreme Roofing thanks you for your review. To this point in time we have never been contacted about any unfinished work, therefore we believe that the customer is satisfied with the work that was performed on her home. We do wish her the best in life.

Anthony in Richmond hill
Anthony in Richmond hill
1 review Richmond Hill, ON
0/10

Roof Replacement

After installing this roof, we were fine for a couple years, but 8 years in, we had warranty issues. Elaine and Nick did not call us back in regards to helping us with the warranty issues which we called several times. Elaine seemed unpleasant to deal with this issue as it did not provide new business, but we would not recommend to anyone in terms of total service.

Approximate cost of services:
$2,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you for your review. Please be advised that shingle malfunction is the responsibility of the Manufacturer, not the contractor, that is why there is a 25, 30 & 40 year warranty offered by the Manufacturer.

Ms. Luciana ( Luci) L.
Ms. Luciana ( Luci) L.
3 reviews MAPLE, ON
0/10

Extreme Roofing - Eavestrough

Poor CUSTOMER SERVICE.... Reception (ELAIN) very RUDE, ABRUPT, and TESTY. I would not recommend their service. Nick came across trustworthy at first, however his company lacks the communication-skills and timely manner in dealing with the issues on damages for the poor quality on workmanship.

His secretary can take a course on skills and communication rather than testing ppl over the phone and voicing female clients are just another "MRS JONES"...( her words- Whatever that meant )... ? Guess she was trying to insinuate something here - hmmmm.?

Review has 2 previous versions
Approximate cost of services:
$2,000.00
3 of 3 people found this review helpful.
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Company Response

Extreme Roofing would like to thank you for your review. Sorry to hear you had such a bad experience.

Jim McKee in Mississauga
Jim McKee in Mississauga
7 reviews Scarborough, ON
7/10

Shingle Roof

Extreme Roofing offered to remove the old shingles, install 25 year new ones, and also install a leaf guard product. The leaf guard was mentioned on a "Holmes" show and caught my eye. The price quote was fair compared to others and the company did not want any money up front - unusual to me but nevertheless a bonus to me. They did the job as scheduled, cleaned up the grounds nicely. The roof still looks great through all our storms! The leaf guard is doing its job but eventually will need to be cleaned out as we have maple trees which drop lots of garbage.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
I called them to come back and adjust the leaf guard. 2 panels needed to be screwed down at one end. They answered their phone saying they would arrange to do it but never came. maybe they wanted me to give up. I did.
Any advice to offer fellow homeowners facing a similar project?
I still think they should be considered for your roofing work. and ask about the leaf guard.
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. It is nice to hear that customers are happy with their new roofs. Please feel free to contact Extreme Roofing when you think it is time to clean the leaf guards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Extreme Roofing

At Extreme Roofing, we are a family owned and operated business. We would like to think that our customers are like family. Nobody wants to have an unpleasant experience, and unfortunately there are many unsavoury characters in the roofing industry. It is very easy for a customer to be unaware ...
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