Trimbo Window Mfg Inc

Windows & Doors Installation & Service
Vaughan ON L4L 6A2
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94%

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Reviews by rating (past 12 months)

Reviews for Trimbo Window Mfg Inc

Average customer rating:
9.9 10 (31 reviews)

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Jeanne
Jeanne
15 reviews Bolton, ON
7/10

Windows

While the installers are the best, we're not thrilled about their service calls. One window started sticking to the point of us having to force it open. Dom did come out once and fixed it, it's now sticking again.

Approximate cost of services:
$12,000.00
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Company Response

Dear Jeanne,

We sincerely apologize for any inconvenience you've experienced. Although I'm not aware of any service request, it's possible we missed your call or email. For that, we're truly sorry.

We take great pride in our products and customer satisfaction. To rectify the situation, please email me directly at dom@trimbowindow.com. I'll personally ensure your issue is resolved promptly.

Thank you for reaching out. I look forward to hearing from you soon.

Sincerely
Domenic

*Follow Up - Sept 21, 2024

Re: Window Issue Mentioned in Homestars Review

Hi Jeanne,

I've reviewed our 2011 records and retrieved your contact information. Upon discovering your review, we promptly reached out to you on Sept 19, 2024, at 3:26 pm.
If your contact information has changed since 2011, please email me at dom@trimbowindow.com or call our office line to my extension # 202 and I'll ensure a prompt resolution at a convenient time for you.

Thank you for bringing this to our attention. I look forward to resolving the issue.

Flora in Brantford
Flora in Brantford
3 reviews Vaughan, ON
10/10

Great quality and customer service

Domenic and his team are reliable, focused on quality, and customer service oriented. His windows are doors are of extremely high quality. We have now used him at three different properties within my family and we have been impressed each and every time, he did my parents' windows, my family's rental property windows, and the new sliding door (and some other small misc. work) at my home. Everything that Trimbo has installed works perfectly and looks beautiful. Domenic is honest, reliable, and he honours his product and work.

Approximate cost of services:
$80,000.00
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Company Response

Hi Flora, it was our privilege and honor to earn the trust of you and your family on numerous occasions. We take immense pride in delivering high-quality window solutions always with excellence, care, and dedication.

Fran
Fran
1 review Toronto, ON
10/10

Love the new doors!

As this was my first time purchasing replacement doors for my family home, I naturally had lots of questions. Tony was very friendly and knowledgeable, putting me at ease by answering all my questions and showing me samples, not only of the variety of door materials and styles, but also door trim, glass options, colour samples, and door handles. Plus I was able to see a mock-up of my house on line with my selections. The doors arrived on schedule and the installers arrived on time. They were courteous and  professional, and kept the mess to a minimum, sweeping and cleaning up throughout the day. I absolutely love the new doors and would definitely recommend Trimbo!  A big thank you to  Tony and his team for providing such a positive experience, from beginning to end! 

Approximate cost of services:
$12,000.00
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Company Response

Hello Fran,
Thank you so much for your kind review! We feel truly honored that you chose and trusted us to be a part of your family's home renovation. It was our pleasure to serve you, and we're thrilled to have had the opportunity to make a positive impact.

Best regards,

The Trimbo Team

Mabel in Markham
Mabel in Markham
1 review Toronto, ON
10/10

So happy with my new windows!

I recently had the windows replaced in my townhouse. From the beginning of our experience- dealing with Rosie to coordinate the appt and meeting with Dom and Tony to explain our options, we had a wonderful experience. We have a lot of dogs in our neighborhood and in the early mornings, it was loud and annoying when they barked. We went with triple pane windows and this helped dramatically with the noise. So happy with them!

Approximate cost of services:
$17,000.00
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Company Response

Thank you Mabel. It was our pleasure working with you on your project. Your home looks great with all the renovations.

Mario in London
Mario in London
0 reviews Toronto, ON
10/10

MP Design

After I interviewed five window manufactures for three custom builds this year Domenic shared with me his family story and his work ethic. Both my wife and I were very impressed.

Needless to say I will never use anyone else.

Thank you for making us feel part of the entire experience.

Approximate cost of services:
$100,000.00
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Company Response

Mario, Thank you for the kind words and your support over the years. I still remember meeting with you and your wife the very first time, a true pleasure it was.
It is rewarding when working with a person as yourself who is creative with amazing attention to details.

Custom H.
Custom H.
4 reviews Vaughan, ON
10/10

Amazing Service and product

I have had the pleasure of meeting Domenic several years ago at our first custom build and since then made it my commitment to only use his services. Their commitment to detail, customer service and two way communication far surpasses any company we have used in the past.

Approximate cost of services:
$50,000.00
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Company Response

Everyone at Trimbo Thanks you for your continued support in every aspect . It's a pleasure working together.

Robert in Brampton
Robert in Brampton
0 reviews Brampton, ON
10/10

Windows & Doors

I had my doors and windows replaced and dealt with Dominic. I had a Great experience, he is very knowledgeable and a true professional. Great quality products and he made the process very easy. We are pleased with our entire experience and would highly recommend Trimbo.

Approximate cost of services:
$0.00
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Company Response

Hello Robert, thank you for your business and for sharing your experience. It was our pleasure working together with you in selecting the right products for your home.

Private User
Private User
Private User reviews Brantford, ON
10/10

Windows and doors

Great quality and job Service is awesome Good people to work with Great prices I would recommend them anytime they know there stuff my windows and doors look really nice.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your experience

Carlo D.
Carlo D.
1 review Vaughan, ON
10/10

Window installation

The experience and window quality exceeded my expectations. Very knowledgeable and professional staff. Would highly recommend Trimbo and will definitely use them again in the future.

Approximate cost of services:
$7,000.00
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Company Response

Hi Carlo, It was a pleasure working with you on your project. Thank you for your business and for sharing your experience, it is appreciated.

Sonia in Toronto
Sonia in Toronto
1 review Toronto, ON
10/10

Window replacement

Domenic is a true professional business man. He always had the time for our questions and supplied us with all the right answers. The process of purchasing all of the windows for the home was so easy dealing with Domenic and his team. We are extremely pleased with the installation and product. It has transformed the look of our home.
We will have Domenic and his team back to do the basement windows.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sonia, We really appreciate and thank you for sharing your experience. It was a pleasure working with you and Bruce as well. I totally agree with you, the windows have
transformed the look of your home. This all comes down to, we worked as a team. Once again, thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trimbo Window Mfg Inc

Windows Made Right (TM) Enhance your home to the quality products manufactured by TRIMBO, a proud Canadian family owned and operated establishment with over 50 years of manufacturing experience in the window and door industry. Our committment is to provide a high quality product of performance, which also adds beauty, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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