Window City

Windows & Doors Installation & Service
Vaughan ON M9V
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66%

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Reviews for Window City

Average customer rating:
8.1 10 (115 reviews)

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marzy anania in Mississauga
marzy anania in Mississauga
2 reviews Mississauga, ON
10/10

new windows

window city made the windows for my house the were exactly what i ordered and intalation was perfict. the crue cleaned up after complete
I would recomend to anyone that needs windows.

Approximate cost of services:
$20,000.00
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Ken in Thornhill
Ken in Thornhill
3 reviews Jackson, AL
0/10

Window Repair

If you care about service, I highly recommend that you NOT buy windows from Wind City. We spent thousands of dollars on putting in their windows. Our bay window in the dining room was defective (manufacturing defective). Window City sent a "repair person" to our house to fix the window (our window cleaners noticed the defect - not Window City). We were promised by Window City that there would be no damage to the brand new windows. In reality we were left with damage all around the window casing from the repair person prying open the window casement with a metal tool and rubber hammer. Window City refused to compensate us for the damage and said that the damage was "minor" and the window worked fine so we should have no problem. Now I'm forced to file a Statement of Claim and call the BBB. Extremely unprofessional and disappointing.

Approximate cost of services:
$2,000.00
1 of 2 people found this review helpful.
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donna lee in Scarborough
donna lee in Scarborough
1 review Scarborough, ON
9/10

windows

the installer was very good at his work, we were happy with the job done he gave us tips as to how the windows will help in energy saving etc.

Approximate cost of services:
$1.00
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MG
MG
6 reviews North York, ON
1/10

We bought some sliders and some casement windows

Our brand new slider windows are so drafty that when you put your hand beside it there is lots of air leak!! I have paper towels all around it to make it better. I called them and they sent a technician to install weather strip. He said it is a cold and windy day and that is why there is air Leak and windows are not submarines and he has seen worst!!! (how comforting)
The office promised me to install better weather stripping on them but they were waiting for a shipment from Europe (sounds like a made up story). I have been waiting since April.
I think I will pursue something from small claim court. Do not buy product from them. You will not get what you deserve for your money from this company.
The dealer was Canak window and they accepted no responsibity what so ever and said they are efficient and in new homes the dealers install much worst..

Approximate cost of services:
$6,000.00
4 of 5 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window City

Window City is one of Canada's largest window and door manufacturers who's mission is to provide Canadians with the most technically advanced products on the market.

Our family owned business has won multiple industry awards and endeavours to keep your family safe and comfortable with one of North America's most robust warranties. We do not provide installation, only great windows!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
New construction windows, retrofit windows, replacement windows, vinyl windows, bedroom windows, bathroom windows, kitchen windows, new construction doors, retrofit doors, replacement doors, exterior doors, patio doors, french doors, entry doors, front doors, vinyl doors, steel doors, fiberglass doors, window hardware, window accessories, door hardware, door accessories.
SERVICES
Warranty service. Window Manufacturer
STYLES
Heritage Collection, Heritage Plus Collection, Heritage Maximum Collection, Classic Collection, Ultra Patio Door Sliding Collection, Ultra Patio Door Swing Collection, Lifetime Entry Door Collection, Classic Entry Door Collection.
SPECIALITIES
Vinyl windows and doors.
WEBSITE
http://www.windowcity.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
190
PAYMENT METHOD
Cash or Cheque
MEMBERSHIPS
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, Health Smart Windows, Intertek Warnock Hersey, SA
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warrenty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.