If you care about service, I highly recommend that you NOT buy windows from Wind City. We spent thousands of dollars on putting in their windows. Our bay window in the dining room was defective (manufacturing defective). Window City sent a "repair person" to our house to fix the window (our window cleaners noticed the defect - not Window City). We were promised by Window City that there would be no damage to the brand new windows. In reality we were left with damage all around the window casing from the repair person prying open the window casement with a metal tool and rubber hammer. Window City refused to compensate us for the damage and said that the damage was "minor" and the window worked fine so we should have no problem. Now I'm forced to file a Statement of Claim and call the BBB. Extremely unprofessional and disappointing.
- Approximate cost of services:
- $2,000.00