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Sears Canada Inc

Appliance Retailers
Newmarket ON
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Private User
Private User
Private User reviews Maple Ridge, BC
0/10

RIP OFF

Tool set with free shipping to my business. When I opened the box the plastic case it came in was busted open and sockets were spread everywhere. After putting the set back together 5 sockets were missing which most likely fell out the bottom of the card board box which had big gaping holes on the seams that had no tape on them. I called to get the sockets replaced. I was told I would have to ship the whole set back and also now have to pay for shipping back to sears and also pay for sears to ship me a new set. No Joke, they screwed it up and now they want me to pay to fix it. Is this a JOKE or what. I asked to speak to a supervisor and was put on hold, 2 hours later I was still on hold, called back and they played the same game LIKE MILLIONS OF OTHER CANADIANS I WILL NEVER BUY ANOTHER THING OFF SEARS, EVER. GOOD LUCK WITH YOU BANKRUPTCY SEARS CANADA because with customer service and treatment like that you will be bankrupt soon.

Approximate cost of services:
$99.95
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