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Sears Canada Inc

Appliance Retailers
Newmarket ON
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Private User
Private User
Private User reviews New Westminster, BC
0/10

Pitiful service

Don't buy an appliance from Sears unless you're prepared to throw it out if it breaks down. Fridge stopped working so I phoned for a repair - soonest they could come to even look or provide an estimate was 10 days! Who can live without a fridge for 10 days? Repair said we'd see someone between 12 & 4 -- Phone rang at 8:30 am and the service dude said he'd be there in 1/2 hour. He was a miserable guy and he left a mess - left the screws all over the floor as well as the one of the pieces he took apart. Said he'd be back in a week with the parts and would come at the same time. Repairs called us to say 12-4 again. A different service man called us just before 4 and said between 4:30 & 5:30. He arrived at about 5"30 and told us they ordered the wrong part ---- whatttt? They just called and said they would be back in one week with the correct part. Wonder if any of them would like to live without a fridge for almost a month?? Never calling them again and never shopping there again.

Approximate cost of services:
$335.00
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