Fairview mall Sears worst experience ever
I ordered an Irobot from the store. The staff told me the delivery date is in a week and on the receipt it also showed that the item will be delivered in a week. I arrived at the stated date to pick up the item after a 10 min wait only to be told it's not here yet with no explanation at all. When asked when can I expect my order to arrive the answer was:"I'm not sure you should call us before you come again." Ok so I gave it another week and called again and the staff at the store checked and said the item has arrived and I can go and pick it up. So in the afternoon I arrived at Fairview Sears and after another 20 min long wait, the staff told me:"your item is not here, I don't know who told you it has arrived." When asked when can I expect the item, the answer is there has been a delay(which no one ever bothered to tell me about) and the delivery date is uncertain. So I asked again can I expect the item to be here within a month, the answer was still I can't guarantee that. It was a horrible horrible experience, save yourselves the trouble and buy elsewhere!
- Approximate cost of services:
- $700.00