Bought a 5 year extended warranty from Sears in 2012. Our washer broke down 3 weeks ago, i called Sear for a weekend appointment and the earliest they could sent someone out is 2 weeks later 24 Jan. The rep which i spoke to, told me that they will scheduled someone out on the 24th and call me the night before to give me a time on what time they will arrive. Guess what Friday night passed no one called, i called early Sat morning and was told they will come between 8-12 noon. Noon passed, no one came........ I called back and was told the rep àccidentially`booked it for the 31st . Really good excuse to cover a NO show rep. Its 31st today and i am still waiting.........WARNING: Do not buy anything from Sears again, the state that they are in today, i dont really pity them........Really disappointed....... Please just close down ........no point letting you customers down over and over agin.....
- Approximate cost of services:
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