I ordered a table saw and attachments online. Busy Bee processed the order then emailed me that it was declined. I called to ask why and they said because the order was more than $5,000. I said ok and that I would go to the store physically to place my order. After checking my card though I find that they charged me over $14,500 for the order on my card even though they declined my order. After numerous calls and assurance that the refund was issued and will be back on my card in 1-2 business days I have still not seen the refund and it has been 8 business days. I have not been able to get a Busy Bee rep on the phone or any response to my emails in 3 or 4 days now.
Busy Bee took money from me when they had no intention of selling me the product and have not refunded the money after they said they had .
Very bad experience. I feel robbed.
- Approximate cost of services:
- $14,500.00