A C Vinyl Windows Ltd

Windows & Doors Installation & Service
Niagara Falls ON L2G 3E3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for A C Vinyl Windows Ltd

Average customer rating:
9.8 10 (63 reviews)

Sort by

Kim
Kim
1 review Niagara Falls, ON
10/10

New front window

These guys are amazing. From the estimate to finish, they went above and beyond our expectations. Our new front window looks amazing. Mike was great at explaining everything and the window only took 3 weeks to come in. And Jacob and Isaac took 2 hours to remove the old one and put the new one in.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you so much for your great review.
It was a pleasure working with you( especially Charlie).
We manufacture our windows in our Niagara Falls, Canada factory.
We have only top installers working with us.
Thanks again and we will see you soon.

Diane Cam
Diane Cam
1 review Niagara Falls, ON
10/10

Window purchase and installment

We are completely satisfied with Mike @ A.C. Vinyls and installer Johan and sons. Everyone was so very helpful, friendly. We would recommend this crew to help with all or any window replacement jobs.
Price was very fair for the job done. We are so happy that we are placing another window order!
GREAT JOB....
Diane and Mike

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for choosing AC Vinyl Windows.
You were so great to work with.
Your next installation is almost ready to be done.
Thanks again from your local window manufacturer.

BillyBob
BillyBob
1 review St. Catharines, ON
9/10

Window replacement

Very professional done and would rate the installers 9 out of 10. Very pleased with the new windows.great craftsmanship

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you very much for your great review. Although we strive to be perfect , we always want the customer to be fully satisfied. If we can do anything further to make you happier or have any concerns please contact us and we will work with you to make you even happier.
Thanks again

Doug
Doug
1 review Crystal Beach, ON
10/10

Replacing windows in home

Excellent service, knowledge, installation and quality of windows! No hesitation in using them again and recommended them highly! Love that the windows are actually manufactured locally and to such a high quality. They have all the expertise necessary to guide you through energy rebate programs and their installers are top quality. Amazing business!!!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thanks for taking your time and care in choosing AC Vinyl Windows to manufacture and install your windows.
It was a pleasure working with you both.
You took the time to visit our local factory and understand all your options.
Look forward to working with you soon.

Doreen Drive
Doreen Drive
0 reviews Niagara Falls, ON
10/10

New Front Window

Absolutely delighted with this Company.!
Everything from Start to finish was handled with courtesy, respect and excellent workmanship.
Mike gave us several different options to go with and explained everything very thoroughly.
The office staff was a joy to talk to as they are so upbeat and pleasant.
John and his team were extremely efficient and had the window installed, floor swept and everything tidied away, as well as asking if we were happy, prior to leaving.
I would definitely recommend this company to anyone who is looking for this service and have in fact, already recommended them to work colleagues!
BRILLIANT JOB!

Approximate cost of services:
$3,950.00
Was this review helpful?
Company Response

We appreciate the great review.
We are glad you chose AC Vinyl Windows to replace your front window.
We manufacture our windows in our factory located in Niagara Falls Canada.
Our installers and all of our staff do everything possible to satisfy our clients.
Thanks and we hope to work with you and your friends in the near future.

Ron
Ron
0 reviews Niagara Falls, ON
10/10

Window Purchase and Installation

Our home is about 45 years old and had the original windows. After several quotes we contacted with AC Vinyl as the salesman provided clear information, answered all our questions and we were invited to tour the factory to see what the windows would look like.
Our installers Paul and Matthew were excellent in their knowledge and performance. We have oak shutters which we wanted to keep and they were able to install windows to preserve the interior look.
I would highly recommend the company and Paul and Matthew for job satisfaction

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for choosing AC Vinyl Windows.
We are happy that you recommend our company and one of our top installation crews.
Installation of the windows is very important.
If a quality window is improperly installed then it will not function properly.
Paul and Matthew are an excellent installation crew.
We truly appreciate you trusting AC Vinyl Windows to work on your house.
We hope to see you again soon.
Thanks AC Vinyl Windows

Andy in Niagara Falls
Andy in Niagara Falls
1 review Niagara Falls, ON
10/10

New windows for our house

Our house was built around 1978. We had previously replaced the bathroom and kitchen windows but the house still had many of the original (45 year old) windows. Some people update their house just before they sell it but that means the new owners are the ones who enjoy the improvements. We don't want to do that. We want to be the ones who enjoy the benefits of the new windows etc.

We set up an appointment with Mike from AC Vinyl to give us a quote for new windows. Of anyone I have ever met he knows the most about windows. After talking things over with him we decided to replace the windows in the three bedrooms, the dining room, and the living room. The window in the dining room (and the one in the living room) was actually two windows separated by a vertical post. We decided to open it up and replace it with one large picture window without the middle post.

The work was completed in two days by Bob and his crew (Mitch and Adam). Day 1: replace the windows. Day 2 Install the trim. The three men that worked on our windows were very friendly, polite, and helpful. Their workmanship is excellent. The windows and trim look great! We could not be more pleased with the results. We highly recommend AC Vinyl.

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for choosing AC Vinyl Windows, your local window manufacturer.
We really like the homeowner to understand all their options before they choose their supplier.
As we manufacture and install our own windows this means we have to do a superior job.
Since most of our customers come recommended to AC Vinyl Windows by friends or family customer satisfaction is our priority.
We appreciate how you treated all of the employees at our company.
We look forward to seeing you again.
Thanks Again .

Rob
Rob
0 reviews Niagara Falls, ON
10/10

AC Vinyl Window Purchase

The entire experience with AC Vinyl Windows was fantastic, from MIke in Sales to Bob and his crew for installation.
Mike provided information above and beyond with respect to their product, with features down to every screw, and pricing to the penny. He com pared our current windows and how they failed and the improvements that would be made with their new product. He was very patient in our decision process and even helped with the information with respect to the Greener Homes Grant. With Respect to Installation, Bob and his crew were fantastic, accommodating and very neat. They rebuilt our windows entirely and we love the new windows, which are great from the upper floor to clean now, no more extension ladders. They even capped my garage door frame. All thumbs up to this team, from Sales to Installation.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

It was a pleasure working with you and your family.
Our installation crews are knowledgeable and try very hard to work with the homeowner to fulfill their dreams.
Proper installation is critical to every replacement window project.
Thank you for your kind words.
We look forward to seeing you in the future.

D in London
D in London
1 review London, ON
10/10

Bay window

Mike provided the estimate and a lot of information. He never rushed us. We visited the factory and were very impressed with the operation and the people were friendly and informative. Jake who was going to do the installation attended to inspect the area where the window was being replaced. Jake completed the installation and we were so impressed by his workmanship. It has been 2 years since the window was replaced and we are still extremely satisfied. Now we are looking to replace some other windows in our home and of course we called Mike. We also like the fact that the windows are made locally.

Approximate cost of services:
$5,900.00
Was this review helpful?
Company Response

Thanks so much for your kind words.
We always ask our current and existing customers to take time to visit our factory and see how their windows are manufactured.
We look forward to making sure you are happy and satisfied for years to come.
Thanks again and see you soon.

Greg in Niagara Falls
Greg in Niagara Falls
1 review Niagara Falls, ON
10/10

window repair

Mike came here to give me an estimate. He told me the windows were still decent and were repairable. He told me what to buy and how to do it. Went to office on Stanley and women helped me. Very friendly and helpful. My experience was friendly and honest people worked here. I won't hesitate to go back. Very pleased.

Approximate cost of services:
$70.00
Was this review helpful?
Company Response

It was a pleasure helping you.
All you needed were some balances for your double hungs.
These windows should be good for many years to come.
As a window manufacturer, employees at AC Vinyl have knowledge to understand when and how a window can be repaired.
Some windows are beyond repair, but yours should be fine for years to come.
I hope we meet again.
Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A C Vinyl Windows Ltd

A.C. Vinyl Windows started in 1986 as one of the earliest fabricators of PVC windows in Ontario, Canada. We manufacture high-quality thermal windows primarily for renovations and private customized residential buildings. Our windows are built of lead-free UiPVC extrusions from industry leader, REHAU Industries, and only the finest quality dual seal insulating glass and hardware in our windows. We want home owners to replace their windows with our windows for a lifetime of performance.
A.C. Vinyl Windows is a family-owned and operated company, incorporating two generations, whose founder Francisco (Frank) Cabral continues to work in his plant with his people and has had a very hands-on approach to management. Our manufacturing facility in the Niagara Region has grown from 2,500 square feet to 22,000 square feet on 14 acres of prime industrial land. We attribute our growth to thousands of referrals through word-of-mouth. We currently distribute windows through an extensive network of dealers throughout Ontario. All our windows are custom-built to customer specifications.

A.C. Vinyl Windows retail division operates under the name of First Choice Vinyl Windows Ltd.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Double Hung Vinyl Double Slider Vinyl Picture Window Vinyl Single Hung Vinyl Single Slider Vinyl Patio Doors
SERVICES
Manufacture Vinyl Windows Install Windows and Patio Doors Estimates
BRANDS
Rehau Extrusion Vision Extrusion Oceanview Patio Doors
WEBSITE
http://acvinyl.com
YEAR ESTABLISHED
1984
PAYMENT METHOD
Visa, MasterCard, Debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.