Originally Satisfied with Price & Service but That Has Changed
I hired Hankster’s Widows, Doors and Siding to replace all windows and the front door of my home. I was initially very satisfied with the installation and the price. Very good customer service. One of my windows needed to be replaced and that was completed in a timely fashion. Four years ago, I contacted Hankster’s about the cloudiness in between the panes of glass of my front window. I have called and left messages eight times during last summer (2017) and although the message on the answering machine promises a call back, none have been received. This is the fourth season my front window has been compromised and now, the windows on either side of the front window are showing the same cloudiness. I realize this is a problem of the manufacturer of the windows but these windows are under warranty and after another call, with message left, no one returns my calls nor offers to discuss with me options for getting these windows replaced.
I can’t recommend this business due to lack of follow-up with problem issues.
- Approximate cost of services:
- $13,581.80