Purchased brand new home one year ago, had nothing but problem after problem, lots of defeciencies and nothing has been done yet, very poor quality and customer service. Not impressed, the person who takes care of home warranty is very unprofessional with no certification in any trade and fixes everything by force. My laminate flooring is splitting and he said "that's normal", it's not. According to him my house should fall apart within a few years and that's okay to him, ridiculous. The list goes on, I understand there will be some deficiencies but not to this extent and the fact that I have to repeatedly contact and follow up with the builder just tells me how unprofessional and careless they are to the customer, I just want the deficiencies repaired hope this review will get to someone who cares because everyone I've talked to doesn't seem to.
- Approximate cost of services:
- $440,000.00
- Company Response
Hello, thanks for bringing this to our attention. If I could get some information from you we can look into your file and have our customer experience manager contact you. Can I get your address or phone # or both and your name please? You can contact us at customersupport@sterlingedmonton.com