- Approximate cost of services:
- $25,000.00
- Company Response
Thanks so much Lorraine. You guys were great to work with and we love how your project turned out. -Jeff
Thanks so much Lorraine. You guys were great to work with and we love how your project turned out. -Jeff
Thank you Christine. You were great to work with and your project turned out beautiful!
Thanks Joan. Your kitchen is still one of our favorite contemporary designs. You guys were great to work with. We are so lucky to have clients like you. - Jeff
Thank you Rachelle. We are so happy that your project turned so great. Also thanks for letting us come out and take photos! -Jeff
Thanks so much Michelle.
Our dream kitchen is now a reality!
Thanks guys, you were an absolute pleasure to work with. -Jeff
When in doubt, read the installation manual
We were very disappointed to see our first and only negative review in over 15 years of proudly serving our community in Toronto. However, we are not surprised to see that it is from Paul Stulov and Kate Shvedova. Although this review is wildly exaggerated and very misleading there are a couple of points we agree on, Miralis is an excellent product and our install team (who have done our installations for over 15 years) are fantastic.
I decided to include some photos we took at one of the last service calls. Google doesnt allow me to attach them to this repsonse so I have put them on the website (http://www.DavisvilleKitchens.com/Stuvlov.php). Please excuse the quality as they were taken by our installers, and were taken only for reference at the time. The kitchen is far from finished but the cabinetry was at about 95% at this point. We were hired by the clients to do cabinetry ONLY. As you can see most of the appliances have been installed by that stage, and this was about 2 months ago. Kate Shvedova and Paul Stulov posted some pictures with their review and as you can see they are obviously very old and used only to mislead the reader. The microwave and oven are both standard 30" wide to fit in the 30" cabinet to the right of the fridge. The shelf in the middle is fully adjustable to accommodate the height of the units and support the weight of the MW, a qualified appliance installer would have no trouble with these items and you may want to consider hiring one instead of having your father try to install them.
It is also worth pointing out that their project was over a year behind schedule (They acted as their own general contractor) and throughout the process we were asked multiple times to push back and hold the cabinetry because the site wasn't ready, and each time their requests were accommodated without charge. Even after 4 months of delays the job site was still not ready. Also, certain things on site were never finished to allow us to finish our work. Notice the unfinished floor in front of the servery/hutch unit. We asked for months to have this completed so we could finish our decorative baseboard. Spoiler Alert, this never happened.
We were the only trade on site that wasn't family and didn't speak Russian so needless to say this made communication very difficult. What really set Paul Stulov and Kate Shvedova apart from other difficult clients is their extreme rudeness. Paul Stulov found it easy to swear and threaten my designer on the phone (ironically with bad online reviews), but didn't have the decency to show up on site to address his issues in person. The last time I was on site to meet Kate Shvedova and do the last final tweaks, their painter and herself thought it would be prudent to insult me several times in Russian while I was trying to complete a service on their kitchen in an effort to keep their project moving forward. This was the first and only time I had to walk off a job site. That is no way to treat someone who is coming to do work in your home, or anyone, any time for that matter.
To go above and beyond, we ask the sales rep from the cabinetry manufacturer to have a look at the project and give an outside opinion on the kitchen, he reported to both us and Paul Stulov/Kate Shvedova that in his professional opinion that everything looked great, was installed correctly and functioned well.
As a small business we work very hard every day to maintain our reputation by truly servicing our clients above and beyond what other larger companies are able to do, but every once in awhile you run into a client that makes doing that impossible. Although this is only one review out of dozens of outstanding ones, I ask that anyone reading this review please consider the source. Thank You.
Jeff Jackson
Owner, Davisville Kitchens
Thanks Kevin. You were a awesome client and your project turned out great! -Jeff
Thank you very much Esteban. Love the way your island turned out. -Jeff
Thanks Kevin, your project is one of our all time favorites. Your selections made everything come together. -Jeff