Alex (owner/salesman) is dishonest. I used this company based on the quality of the door. The door is great, however the service is terrible. DO NOT USE THIS COMPANY!!!!!
I have a gap between my doors and they are not coming out to fix it. I have called numerous times and Alex keeps saying that he will send someone. It has been 3 weeks now and my problem is not fixed.
Another problem is that when Alex sold me the doors, he did not mention that the installer was going to cut my security off for my doors. Now I cannot arm my home!!! He and the installer should have mentioned that they were going to cut the wires, so I could make some arrangements. Now it is going to cost me another $100 to call the alarm company and have a tech come out to reconnect my door!!!!
Hidden costs, a real back breaker.
I should have not paid him the entire amount. Now that he has my money, he ignores me!!!!!
Get your doors and windows from Home Depot or someone else.
- Approximate cost of services:
- $4,000.00