Simply put the builder had some bumps in phase 1, they have since built 2 more phases plus a new condo townhome phase and I'm pleased with what I see. Emery built along side Fernbrook, Sundial, Valery and Branthaven. I can honestly say based on the complaints I've heard the only builder that may have been better with better intial quality finishes and followup was branthaven.
I found most of my troubles with the actual trades not the builder themselves, I can say for the most part they were willing to listen but the trades were the biggest problem and recently found out that some of the problem trades particularly the window and roofing may not have been chosen for subsequent projects.
Why am I giving a 3/5 for satisfaction and 4/5 for likelihood to recommend. There are several reasons. My wife and I did go through many delays, issues with PDI 30 day and 1 and 2 year, however it has all been fixed and for the most part nothing major was wrong. I gave 4 because Emery was willing to work with me on issues I found post 2 years without issue...for the most part.
- Approximate cost of services:
- $300,000.00
- What could this company do to improve their services?
- they have weeded out, for the most part, the bad contractors and post construction help
- Any advice to offer fellow homeowners facing a similar project?
- be persistent and do not take no for an answer however whatever you are arguing ensure that it is valid and you have backup.