Pc Service On Site

Computer Repairs and Support
Toronto ON M4N 1K9
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79%

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Reviews for Pc Service On Site

Average customer rating:
10 10 (177 reviews)

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Vicky from Toronto
Vicky from Toronto
1 review , SK
10/10

PC video problems

PC Service on Site is a godsend! The video display on my desktop kept crashing and I was reluctant to use my computer. What next? My sister suggested I call her 'computer guy', so I did. Meredith booked an appointment with me the next day! Pete is very knowledgeable, thorough and efficient. He took the time to explain what he was doing and answer my questions. Pete was able to correct the problems he found. I would highly recommend them! The services provided were excellent value.

Approximate cost of services:
$198.00
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Company Response

Thank you Vicky for the testimonial. Your monitor was having issues with losing the picture and going to white or even coloured solid screen. We learned on site that your video card driver was well out of date. We updated the driver which resolved the problem. We then did a malware and adware scan. We found a few issues and removed the problems. We also talked about anti virus solutions.

Davisville Yonge Clinics from Toronto
Davisville Yonge Clinics from Toronto
1 review Toronto, ON
10/10

Computer Repair and Support

I would highly recommend PC Service on Site. Our office was in need of a different network and new computer. Pete Skinner did an excellent job at looking into what would work best for us within our budget. He provided timely, cost effective and, appropriate service to our office computer and network system.

Pete provides service to all computer needs in the business and home setting and no problem is too large or too small. Pete is prompt at responding and very reliable. It is a pleasure to continue to using PC Service on Site.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
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Company Response

We have been working with Davisville Yonge Clinics now for several years. We have helped them with computer service and maintenance, setting up and maintaining their network, back up solutions and purchase, set up and installation of new hard ware. Our goal is to always make sure we meet our clients' needs - customer service is our number one priority. Thank you for taking the time to share your experiences with us.

Jean from Toronto
Jean from Toronto
1 review Toronto, ON
10/10

Computer repair and update

Dealing with PC Service On Site recently was a satisfactory experience. The owner Meredith responded in a timely manner to my call and one of her staff, Chris arrived promptly at my home at agreed upon time. Repair included purchase and installation of a new hard drive. At my request, Chris also installed Windows 10 and purchased an external hard drive to back up my files. I highly recommend this company. I am happy with the work Chris did and his communication skills especially about computers. Great also to deal with a company who clearly explained the options/costs prior to proceeding. It was a pleasure doing business with you both.

Approximate cost of services:
$500.00
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Company Response

Thank you Jean for your review of our services. We pride ourselves on making sure our clients understand their options and the costs associated with our services. We often purchase hardware and software for a clients and bring it with us for installation. It is like a shopping concierge service. This way when you need something we are able to find the right equipment within your budget. The other element that we take great pride in is our techs do not speak techno babble. We want our clients to understand computer issues in layperson terms and the options to find solutions that work for the client.

Leigh  from Toronto
Leigh from Toronto
1 review Toronto, ON
10/10

Computer Virus Assistance

PC Service on Site our lifesavers! I was able to have my computer fixed remotely - they went above and beyond call of duty! The customer service I received was unbelievable - so appreciative of their assistance. My work computer had a virus on it - as a self employed person I was very concerned about downtime associated with fixing my computer but the problem was fixed remotely so it took little effort on my part and took a huge weight off my shoulders!

Approximate cost of services:
$100.00
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Company Response

Thank you Leigh for taking the time to write a review. Remote access software is a great tool for helping our clients. We are able to remove viruses, computer tune ups and set up some peripherals using the internet. Our clients love that there is flexibility in timing and it often saves money.

sue dexter from Toronto
sue dexter from Toronto
1 review Toronto, ON
10/10

reconfigure mac computer

I needed a complete clean, reconfiguration of passwords, someone reliable, smart, efficient, pleasant to deal with, and got fabulous timely service. I had created a number of logjams and cul de sacs. Now everything is back up and running. Thanks for Chris!

Approximate cost of services:
$220.00
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Company Response

Thank you Sue for taking the time to share your testimonial. As you were "divorcing" your previous IT person you had some concerns. Chris was there to not only make sure your computer was in tip top shape but also to update your security. We know how important it is to make sure that your data is protected and that regular back up is key.

Candace Jacobs from North York
Candace Jacobs from North York
11 reviews Toronto, ON
10/10

Update my iMac and fix bugs

My iMac is about four years old, and I am NOT computer savvy. My computer has never been updated, and I have loads of photos, music and videos saved. Eventually, of course, this led to problems with Flash, Adobe, and I noticed it was running more slowly. Since the iMac is so darned heavy, I didn't want to schlep it into a store for a fix. I looked up on-site computer services on HomeStars and found PC Service on Site. They sent a very nice, cheerful and friendly guy - Chris. He was awesome. He updated my computer and made everything easy - it will update on its own and save everything without me having to do anything. I would highly recommend Chris and the PC Service on Site group for any computer fixes or maintenance!! Thank you so much!

Approximate cost of services:
$500.00
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Company Response

Thanks Candace. Chris does a great job and we are so pleased that he is a member of our team. Chris joined us about a year ago and we couldn't be happier. He is our go to Mac guy. Customer service is our number one priority. If our customers aren't happy then we aren't happy.

MIKE MCDERMOTT from NORTH YORK
MIKE MCDERMOTT from NORTH YORK
5 reviews Toronto, ON
10/10

computer adjustments

COMPUTER ACTING UP AM A SENIOR. USED PETER BEFOE SET UP APPOINTMENT GOT ESTIMATE HE ARRIVED ON TIME WENT OVER ISSUES WITH ME. SET UP SO IN FUTURE HE COULD CONNECT REMOTELY . WAS DONE IN UNDER ESTIMATED TIME AND WAS ONLY CHARGED FOR 1HR . GOT A FOLLOWUP EMAIL TO CHECK IF EVERYTHING OK. HAD PETER CALL TO GET MORE INFO ON REMOTE FIX & HE DID A DEMO ON MY COMPUTER. VERY VERY SATISFIED!

Approximate cost of services:
$120.00
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Company Response

Thank you Mike. We appreciate you taking the time to share you experience with us. We work with a lot of seniors and our staff really seems to connect with them. As for our work and follow up that is just standard practice. We never want our clients to experience any bad surprises when it come to our service or pricing.

Sandra from Toronto
Sandra from Toronto
1 review Toronto, ON
10/10

Decommissioned old laptop

Needed files removed and moved to new system as well as tuning. Arrived as scheduled, work performed quickly. Great service, great price - happily recommend without reservation! Very satisfied customer

Approximate cost of services:
$120.00
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Company Response

Thank you Sandra for sharing your experience with us. There is no question how important it is to make sure our data gets moved to new systems. Data is everything. And of course we always recommend having a back up system. We do pride ourselves on providing the best customer service. It is all about making our clients happy and part of that is being on time, friendly and available for follow up questions.

janice from Toronto
janice from Toronto
1 review Toronto, ON
10/10

computer purchase. set up & maintenance

Peter @ PCServiceOnSite is now #1 on my direct dial - the only person you need to know: whether purchasing a new computer, resolving issues on an older computer, or undoing some "not so smart" computer moves made. He has been there when I needed him. Highly recommended for sure.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
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Company Response

This Service Includes:

1. Understanding your needs and your budget
2. Research and comparison of products
3. Purchase computer
4. Set up computer - install all updates and software
5. Deliver new computer
6. Transfer data from old computer
7. Set up email
8. Connect to printer and other peripherals
9. Training
10. 30 Day Phone support

Kathy Maxwell from Innisfil
Kathy Maxwell from Innisfil
1 review Innisfil, ON
10/10

Computer repair and Networking

Let's face it....its scary when your computer starts doing weird things or appears to die completely, especially when you don't know who to trust. Thanks goodness I now have a computer guy that I can safely call. Pete did a great job putting my computer back in "like new" shape. Along with other problems, it needed a new hard drive, but Pete was happy to install one that I had from a previous computer. He also helped us with our home network (Now I can watch Netflix on the bedroom TV). One more little (big) thing. He was exactly on time.

Approximate cost of services:
$240.00
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Company Response

Thank you Kathy for taking the time to share your experience with us. The computer had Windows 8.1 on it but was too old to support the O/S so we removed Windows 8.1 and installed Windows 7 Pro. Kathy's computer is now working well. The computer is now talking to the keyboard and mouse. Enjoy watching Netflix.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pc Service On Site

PC Service On Site provides computer repairs, service and training for residential and small business clients. We come to you saving you time and money. We believe that there are no stupid questions and encourage you to reach out and just ask. We are here to help you with your ...
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