excellent understanding of customer's needs
When my computer stopped working I didn't know what to do or who to call. I have always had excellent results from using Homestars and this was no different. kwI cannot say enough good things about this company. Peter was knowledgeable, patient and informative. He went out of his way to let me know my choices and even picked up the new computer for me. He installed it, and transferred all my apps and files. I didn't have to do anything other than use my computer. Peter thank you so much for all your help. I am extremely satisfied.
- Approximate cost of services:
- $900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Gini for taking the time to review our business. Without the support of our clients we wouldn't be where we are today. We offer our clients a concierge type service. So if you need a new system we can do the research, find the best pricing (within your budget), pick it up, set it up, transfer your old data and get it all set up in your home and office. Ready for you to use. And because there is always something new to learn we are there to help with that as well with support that is only a phone call away.