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Carpet & Rug Retailers

Modern Weave Inc

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Average customer rating:
5.5 10 (2 reviews)

shay from Toronto

1 review Toronto, ON Joined 2015/06/08

1/10

rug

Carpet & Rug Cleaning & Repairing review in Toronto

06/08/2015

Beautiful selection of rugs. However, terrible customer service when I had concerns over the quality of the product. The manager/ owner was very dismissive and non apologetic. She did not offer to come see the rug in person or clean it. Just blamed me after seeing a picture. When you spend a lot of money you expect amazing service. Disappointed as I love the rug style!

Job Price

Approximate cost of services:: $5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Nazish from Toronto

11 reviews Toronto, ON Joined 2012/11/13

First Review

10/10

Rug

Carpet & Rug Cleaning & Repairing review in Toronto

12/03/2012

They have a beautiful showroom with exclusive rug collections. I was amazed at their wonderful customer service reps that provided me with help on every step of my purchase.I am rating it 10/10

Job Price

Approximate cost of services:: $1,000.00

0 of 1 people found this review helpful.

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