Ottawa Hedge Trimmers Inc

My mom chose to use this company after seeing their work on a neighbour's yard. She spoke with the owner about trimming her hedge and removing weed trees growing within the hedge. Ottawa Hedge Trimmers quote was almost double other quotes but included the removal of the weed trees to which Mike said they "would need to bring a chainsaw." In the 4 hours, the two men did the work, they said they were only told to trim the hedge. My mom spoke to Mike on the phone and he said his quote did not include the trees. Further, its been two days and the cedar trimmings are still in 2 piles on the front lawn. To add insult to injury, the men cut a vine that was in the hedge but wrapped around their internet cable. They left the vine dangling from the cable instead of cutting it off. A truck drove under the cable, pulled on the newly dangling vine and ripped the cable off the house. My parents now have a pile of cable also sitting on their front lawn. We are waiting on rogers to come repair the cable but have now been without internet for 2 days. My mom is so upset how this company took advantage of her and made a mess of her front yard and didn't take good care while trimming the hedge.