Customer service - that exists with this company?
Forgot straps and moving blankets and were told if I needed them to drive to pick them up in Brampton. I should have done more research as they were never upfront with actual costs or fee's (other then the monthly rental fee), they schedule & confrim pick ups yet don't actually show up to pick up the bin without notification. Then argued with me, the customer, that its not their fault and still charge for delivery and pick up on top of 8 weeks of rental fees for 4.5weeks of rental.
Received (4) charges to my credit card without reaching a single invoice or notification of the charge.
Look else where - I wouldn't recommend at all. I too work in customer serve and this company has none but they'll take your money!
- Approximate cost of services:
- $600.00