Divine Flooring Outlet

Formerly Hardwood Direct
Floor Laying & Refinishing
Red Deer AB T4N 1T6
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75%

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Reviews for Divine Flooring Outlet

Average customer rating:
9.4 10 (22 reviews)

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jason janita from Calgary
jason janita from Calgary
1 review Calgary, AB
10/10

kitchen flooring

My wife and I had been searching for a great company to help us with replacing our kitchen floor. One of our friends highly recommened Mike from Hardwood Direct. We shopped around a few places in the area and online. Hardwoods prices were very competitive but what made us decide to go with Hardwood Direct was the level of customer service Mike have us. He even held the flooring for us for A little over a month and gave ke the best pointers on how it should be installed.

My wife and I couldnt be more satisfied with the level of service Mike and Hardwood Direct gave us. We know who we will be using in the future as we continue redoing our house.

Thanks again Mike and Hardwood Direct!

Approximate cost of services:
$8,000.00
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Company Response

thanks again Jason glad we could help!!!!

Christine from Calgary
Christine from Calgary
2 reviews Calgary, AB
1/10

House Rebuild

I shopped around for hardwood flooring and found hardwood directs pricing to be competitive, the owner mike initally assisted me in store and convinced me it was better to purchase my hardwood early to ensure it is available and they would happily store it for us. I was never made aware that they would count the initial day as our purchase date and not use our pick up date. We picked up and installed our new hardwood within the last three weeks. I have extra hardwood and are now being told its not returnable becuase it's over the 30 days. I left a message for Mike no retruned call, they were great at sales, poor customer service after. I hope the prodcut stands up as I feel the follow up will be non existent. I will make future purchases elsewhere.

Approximate cost of services:
$3,000.00
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Company Response

hello Christine, I did try to call you back.you march 3/15. the wood was bought on nov 31/14 We also held the product for you at no charge for 3 months. You were told we have a 30 day return and it is on your invoice(from date of purchase). when a item is sold it is no longer in my inventory. To give us a 1 out of 10 because the installer gave you the wrong number is not fair. I can put you in our guide if you like for other customer that might want to buy the product for you.

D.R. Brouwer from Calgary
D.R. Brouwer from Calgary
2 reviews Calgary, AB
10/10

flooring for new home

Over the last year I have purchased about 2500 sqft of tigerwood flooring from Hardwood-Direct. I visited them (in Calgary) and called them several times whenever I had a question related to hardwood. Always got excellent service. I would recommend them to anyone!

Approximate cost of services:
$12,000.00
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Barbara Stien from Edmonton
Barbara Stien from Edmonton
1 review Edmonton, AB
10/10

Reno

Love there selection, had a very difficult time with a couple other stores making promises on products and not delivering. Mike did an awesome job finding us a beautiful Acacia Hardwood that would hold up against my two kids and three dogs. Cant reccomend these guys enough. Thanks!

Approximate cost of services:
$5,300.00
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Company Response

I am very happy you love the product
thanks again
Mike

Kevin from Calgary
Kevin from Calgary
1 review Chestermere, AB
10/10

Laminate

I converted my basement into a suite and needed new flooring. The Tigerwood laminate was a great deal and looked really cool. The sales man knew a great deal about flooring. I originally wanted hardwood but was told you can't put it in a basement. I'm really happy with how it looks and got the suite rented fast.

Approximate cost of services:
$2,500.00
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David Gilchrist from Calgary
David Gilchrist from Calgary
1 review Calgary, AB
10/10

Engineered Flooring

Great service,great selection and pricing. Found the salesperson friendly and helpful who pointed us in the right direction in getting the best product for our needs. I believe the salesperson was named Mike.

Approximate cost of services:
$1,500.00
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Company Response

thanks again Dave Let me know when we need to get you a floor for the main level. We just got in some new products for the home show
Mike

jason from Calgary
jason from Calgary
1 review Calgary, AB
10/10

hardwood flooring

We were looking for a budget friendly hardwood and Mike was able to help us both with his excellent knowlodge on hardwood and with finding us a hardwood we love

Approximate cost of services:
$2,500.00
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Company Response

Jason thanks again Im glad we could help you out if you need anything else please let me know
thanks again
Mike

Jodi Woelke in Calgary
Jodi Woelke in Calgary
4 reviews CALGARY, AB
10/10

Hardwood Flooring

I heard their ad on the radio for exotic hardwoods on sale. We really wanted hardwood but had a limited budget. Jay showed me their #2 grade hardwood and explained the differences between that and the #1 grade. The #2 grade definitely fit our budget, but he explained that we needed to be prepared for some imperfections and flaws with this type of product (Isn't that what life is full of?). We were prepared to purchase a few extra boxes if needed. However the installers were able to use a good portion of what we purchased so we didn't need any extra boxes. In fact, we have one box left unopened which we'll hang on to in case of emergency. We are very happy with the service and product we received from Hardwood Direct and will not hesitate to recommend them for great flooring.

Approximate cost of services:
$3,800.00
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Lina Mohamed in Calgary
Lina Mohamed in Calgary
1 review CALGARY, AB
6/10

flooring

i hired this company about 6 months ago to hardwood my living room. they were great and reasonabily priced, although i did have to wait a while for an appointment because they were extremly busy. i give them a thumbs up!

Approximate cost of services:
$1,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Divine Flooring Outlet

Thanks for visiting the Hardwood Direct! If you have shopped around, you probably discovered that buying a hardwood floor can be a confusing process. But don't worry because from grading rules to species stability, we're committed to making the process as easy as possible.
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