Very poor service and product quality. Products show up damaged and delivered to bizarre areas of home. No one reaches out to address the issue and Customer Service manager Jay does not return calls for 2 weeks. You just get an email to rebook delivery.
So we rebook delivery, get no calls regarding arrival time from delivery company until they are waiting at the door for 15 minutes and they pull away as we pull in. Ovation, the delivery company sends extremely rude delivery person that bosses the painter around and tells off the customer. Nothing from Canadian Appliance Source but an automated re-booking notice.
Finally get a hold of the customer service rep and he won't even agree to waive the SECOND delivery charge.
I'm completely confused how these people continue to operate. They have failed at every step of the process. Appliance suppliers are in great supply. Select anyone else and save yourself the time and money.
- Approximate cost of services:
- $2,000.00