Toronto
I was unable to install the expensive induction cooktop I purchased because of an electrical issue. This company wanted to charge me a 25% re-stocking fee. I purchased a less expensive basic cooktop that matched my electrical service and suddenly the re-stocking fee was $165. So a $550 cooktop cost me $700, and they have the cooktop I returned back in their hands. It felt like extortion. Do not buy here. Price match and buy from a reputable appliance dealer. They will never get my business again. Don't believe the A+ BBB reading. Read the complaints and understand that BBB does not investigate issues like this as they complied with their reprehensible policy.
- Approximate cost of services:
- $550.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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