I has never had such a worst experience in my life until I shopped in CAS Mississauga store.
The sales person Preet sold me a KitchenAid OTR microwave this morning , However after one hour when I back to store and told him i would like to cancel the order and get money back. His smiling face was gone and declined my request ---- It is really shocking as I never thought I had no right to change my purchasing decision.
His excuse was a term hidden in invoice term ,which was printed out after payment : " A 25%cancellation fee be applied regardless any reason" .
I tried to argue that he should have high lighted this term to me before I made up decision , but he just declined and tried to push me away.
This is whole terrible story I had this morning . Never trust this store, never buy anything from them.
- Approximate cost of services:
- $740.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?