We hired Ted approximately 2 years ago to inspect our new home to ensure everything was up to par prior to the expiration of the first builder warranty period. Ted was thorough, detailed and extremely helpful. He found a couple of Building Code violation issues (which we were then able to get the builder to repair) and made a variety of recommendations for improvements (and suggested which of those recommendations were more urgent than others). He patiently took the time to explain to us in plain language the issues he uncovered. He also provided a binder containing his findings, including colour photographs, and recommendations. It is an extremely useful document that we have referred to often.
Since initially hiring Ted, he has made himself available to us to answer any questions we have. Two years after our initial inspection Ted came back to our home to examine two areas that we have been attempting to get repaired. He again provided a thorough explanation of the results of his examination and made more suggestions for us to follow up with the contractor we had hired. Much to our surprise, he did this free of charge.
We highly recommend Ted for his home inspection service.
Thank you Ted. From Kim & Gary
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Kim and Gary, Thanks for your kind words. I wouldn't want to advertise that I work for “free of charge” but yes, I can drop by to do a quick assessment and a redirect as a commitment to my client’s success with their home. Service is the backbone of my business success. When I 1st started doing home inspections I found out very quickly that if I didn't play along to get along with agents, to get referrals; I might as well hang up my flashlight. Obviously I decided not to compromise my clients, instead to build my business I decided I would have to provide an exceptional service model whose success would be dependent on word-of-mouth. Basically making homebuyers happy and with the confidence of something close to full disclosure; to move forward towards closing or to dodge a stinker. Yeah serving home buyers exclusively is a novel concept but true to my nature I never take the easy rout.
happy trails...
Ted