Overall we were happy with the sale and install process. Our nightmare started when our weatherguard patio door failed, and resulted in a fly infestation in our house due to the gap/bow in our patio door. All weathers warranty department is absolutely horrible at returning phone calls and emails, the Install Manager has no regard for customer service, and the regional Manager prefers to sit in her ivory tower, talk down to customers and refuse to answer customer concerns.
I would not recommend this company to anyone, even thou the product is good their customer service is absolutely terrible once they have your money.