Daytona Homes: where quality work is NOWHERE to be found.
We recently purchased a new home from Daytona Homes, and even though we enjoyed the sales experience and team, our enjoyment was short-lived once taking possession.
We noted a few significant deficiencies on our initial home walk-through before taking possession. 1) The Laundry room counter was installed incorrectly through a broken and cracked washer box, making access to the water shut-offs impossible and left an unnecessary circular hole in the counter top. 2) We also questioned why the bulkhead and sub ceiling in the garage were not level and were sloped towards the middle of the room. In response to our concerns, the Daytona "superintendent" informed us that because the laundry counter was a “last-minute change order” (which it was not, it was in the sales contract), they would not move/fix the counter or washer box. Also, the un-level sloped ceiling " was specifically engineered to be that way”.
After moving into the home we began noticing a number of other deficiencies we had not caught during our walk-though. We have excessive screw pops and drywall corner moulding cracking throughout the home. It was so bad we had a tradesperson come in saying, "your house must have been built on a Friday before a long weekend" and "they have never seen so many drywall repairs after only 30 days”. Our bathroom light fixtures flickered like seizure inducing strobe lights and we needed to replace all of the bulbs twice. We had a smashed window upon move in that had occurred months before our possession date and was not fixed until we moved in, and then another window cracked a few weeks into our ownership. We have creaking subfloors under our laminate in the kitchen and under the carpet in our third bedroom. Our ceramic tiles were cracked in the main bathroom and laundry room. Our bath tub was scratched and chipped in multiple locations. Our entry way floor had a staple sticking up from under the laminate on which I cut my foot. Our main floor walls have been framed poorly, (or the flooring has been installed poorly) causing a noticeable 3" difference in the flooring from one side of the room to the other. Then to top it off our furnace has lost heat four times throughout the winter (We have lived here for 3 months) and every time it is “fixed” the repair person says "not to worry it won't happen again….."
After 30 days of living in the home, we had our first warranty appointment with a Daytona Representative. He was shocked at the number of issues we were having with the house but getting all of the defects fixed has been a struggle. Specifically, getting someone to fix the garage ceiling which was literally falling down, was awful as none of the trades wanted to take ownership and was only rectified once I contacted the sales team.
We have had a constant stream of tradespeople coming through our door to fix the never-ending deficiencies that we can see. We are very concerned about the quality of craftsmanship in this home and can only imagine the problems we cannot see hidden behind our walls. Our neighbours have similar problems too and I think Daytona is under the impression that neighbours don't talk.
We have reached our breaking point. We emailed the warranty team requesting for a manager to contact us and we still haven't heard a thing…6 days and counting.
We do not recommend Daytona Homes. because they have taken our positive sales experience and turned it into a complete nightmare that we are forced to wake up to every day. Seriously, look elsewhere, its awful.
One final note, the shingles have now begun to blow off the roof as well.
