patio door replaced and some windows
Patio door was replaced a couple of years ago as well as 3 windows. Due to problems and poor workmanship in the install and wrong windows delivered and very long delivery, I had to voice my disappointment. Ray W. did the sale. I feel he did not provide me the patio door I required nor did the installer from the Leduc area do a good job on the installation. It is obvious and the errors are noticeable as everyone that comes through the door points to them. A poor job by someone who had no pride in their work. Two of the 3 windows were wrong, but can he install them anyways as the crank out is wrong but... NO I paid for the ones I wanted ! And it took months to get them after I complained several times. The installer was on holidays for a month, really, so this means I will wait for another month of warm air from my house leaking through the old windows that were removed and placed in temporarily. Finally got another installer, good guy, finished off the windows. I will never use this company again, nor recommend it.
- Approximate cost of services:
- $3,000.00
- Company Response
Hello there, thank you for your feedback. I'm sorry to hear about your situation - this is definitely not the level of customer service that we expect. You mention this happened a few years ago, however, if you would like me to investigate further please feel free to email me directly at fpoholko@allweatherwindows.com with your name and address.Sincerely, yours, Fay