Moving into a new condo, we were anxious to upgrade our windows before winter. AllWeather responded with an onsite consultation within 24 hours, and had the job in motion within 2 days. While there was an 8 week wait for installation, this fit our schedule fine, and they were great about accommodating our vacation schedule. As it happened, for reasons not related to AllWeather, we had to cancel a portion of the job. Luckily the work had not gone to manufacturing at that point, and AllWeather was most cooperative about processing the partial cancellation without any penalty or complication. We were impressed and relieved. The windows arrived onsite a couple of days in advance as promised, and there were calls from AllWeather 24 hours in advance of installation to confirm that we were ready for them. The 3-person installation crew arrived on time, and put in a long day to get the job done. The work was meticulous and the cleanup was equally well done. The crew was friendly, communicative and conscientious at every stage - I know because I watched over it throughout the day. The final product was everything we hoped for. So overall we could not have been more impressed - with sales, customer service, installation, the product itself, price and the warranty support. I'd recommend them without hesitation. What a relief, after all the horror stories you hear about renovation experiences from friends and on TV esp. in boom-time Alberta where good trades are in short supply. So cudos to Jacek and his team - would that all tradesmen were as skilled and concerned with doing a great job.
- Approximate cost of services:
- $5,500.00
- Company Response
Hello Doug! Thanks so much for your feedback - we really appreciate it. Hope you enjoy a cozy winter! Fay
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