An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Overall it was a good experience. We were treated professionally and with respect. My only feedback would be that there was less communication during the process than I would have liked...occasional calls to let me know the progress would have been nice, but when I called I was answered quickly and fully.
Excellent customer service experience...very friendly, professional and helpful.
The installers were excellent! This was a totally different experience than I had in the past, when I had windows and doors installed. It was different in a way that made me appreciate the quality of workmanship, the personal, professional communication with the installers, being treated with respect as a client. The house was left in great shape and it was a wonderful experience. Thanks.
It was a great experience...one that I was dreading as something stressful...but it was stress free and we have a product we are very happy with. Thanks to everyone that helped us with this installation.
- Approximate cost of services:
- $6,000.00
- Any advice to offer fellow homeowners facing a similar project?
- Check very carefully into companies...we had a much different experience with another similar company and it was a disaster...not enough research on my part.
- Company Response
Hi Tracey, thank you for providing your feedback. We appreciate hearing where we did well and where we can improve. Don't forget: Refer a friend and you could receive a $100 VISA gift card.