Centennial Moving

Moving & Storage
Moncton NB E1E 4C2
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99%(1053 reviews)
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Moving & Storage
Centennial Moving
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Moving

Average customer rating:
9.3 10 (428 reviews)

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Andrew in Toronto
Andrew in Toronto
1 review Saint Lambert,
10/10

Error-free

Would highly recommend Centennial moving and would definitely use them for any future moves across Canada. They arrived on time for my move from Vancouver to Montreal and were incredibly efficient throughout the entire move. Aside from making this my most error-free move to date, you could tell the movers took pride in ensuring my goods were properly secured and cared for during the process. Both sets of movers were very professional and friendly.

Approximate cost of services:
$3,250.00
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Company Response

Dear Error-free, we are grateful for your positive review and your highest rating that you gave to us! Our team is happy to know that all your furniture and things arrived safely at the final destination. We hope to hear from you again and thank for your amazing feedback!

Steven in Markham
Steven in Markham
1 review Markham, ON
10/10

Tiptop recommendation

Centennial Moving - no need to look any further, this company is 'bang on the money!! I have used them and their highly professional teams twice now, and each time has been effortless. Punctual arrivals and away they go!! They want you moved properly as much as you do. They're well planned, organized & swift. In both moves, not even a shattered cup has there been. I have valuable paintings, priceless antique furniture along with your everyday items all handled with care, packed perfectly in the truck & delivered same Upon arrival to new home - it's a quick cuppa & with clear direction, every piece of furniture, boxes, pictures etc were all positioned in their designated room. All hands on deck to re-assemble beds - done in a flash. Days of the moves - I did nothing!!! Top company - reliable, efficient, great rates & tip-top recommendation for this brilliant outfit.

Approximate cost of services:
$3,960.00
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Company Response

Thank you, Steven, for using Centennial Moving services! We appreciate and value our customers and we want to make their moving process as comfortable and easy as possible! Thank you for being one of these happy customers.

Paul in
Paul in
2 reviews Oshawa, ON
9/10

Delivery the furniture

My friend recently moved from Edmonton to Oshawa and I helped her find this company to do the move. I contacted a couple moving companies to get a quote, and a some of them would have been hundreds of dollars more to do the moving. Centennial Moving wasn't the cheapest but they were the ones I felt the most comfortable using. On pick-up day they arrived within the scheduled time window, they even called the night before to confirm the appointment and to make sure that we will be ready for them. The 2 moving men came in and went right to work professionally wrapping all of her fragile furniture,with professional moving blankets, and they provided boxes to load everything else, they put down floor runners on the carpet to protect the carpets from the movers feet. The moving men were really cautious while moving all the furniture and boxes.
Movers delivered the furniture, got there pretty quick and unloaded everything without incident. They even helped put back together the furniture, and unwrap all the furniture. All in all it was a great experience using this moving company !!!

Approximate cost of services:
$5,200.00
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Company Response

Dear Paul, we are happy to read that you enjoyed your moving experience with us. We hope that you will hire us for your future move. We work a lot to enhance our professional skills and we are glad that you appreciated our work.

Joni in Halifax
Joni in Halifax
1 review Halifax, NS
10/10

Moved from Ontario to Nova Scotia

Great experience, from getting a quote to receiving our furniture in good condition. We were surprised at the reasonable rates and wondered if we would have to pay more (as other companies had done to our friends) when they arrived with our possessions. But we paid exactly what we were quoted. Every employee we dealt with from sales to dispatch to the movers themselves were outstanding. We would recommend Centennial Movers to our family and friends. Thank you to everyone who made our transition run smoothly. The only complaint I have is writing this review. It is not a good page at all.

Approximate cost of services:
$6,000.00
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Company Response

Dear Joni, thank you for mentioning the positive aspects of our work. Centennial Moving is a company with a great sense of responsibility and we make it all possible to meet your requirements during the process of moving. In this regard, we want to thank you for highly appreciating the work we've done.

Olusola
Olusola
0 reviews Moncton, NB
10/10

Home move from Princess Albert to Etobicoke

They picked up a bit late because their big truck had some challenge accessing us. We’re sooo professional and helpful in packing the small pieces. Everything arrived intact and in a timely fashion. No losses, breakage or missing package

Approximate cost of services:
$1,850.00
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Company Response

Dear Olusola, we are grateful for your positive review and your highest rating that you gave to us! Our team is happy to know that all your furniture and things arrived safely at the final destination. We hope to hear from you again and thank for your amazing feedback!

Marta
Marta
0 reviews Mississauga, ON
10/10

Large load

When we bought our house I thought we didn't have too much stuff. But on the moving day, I understood that during the years we had accumulated lots of stuff, normal people have usually one sofa but we have two, the Living room was decorated in a unique way and was very big and that's why we bought so many things. Artificial fireplace, armchairs, tables, art, vases and a large entertainment centre. Poor movers, they moved so much stuff. heavy stuff and they were so polite, showed their professionalism and never complained that two people have so much stuff at home and moving all that to the new place across Canada. Thank you guys ! We really appreciate all your efforts.

Approximate cost of services:
$5,350.00
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Company Response

Dear Marta, Thank you so much for this positive review! Centennial Moving is proud to make every customer a "customer for life". All in all, we hope that you will hire us again in case of need! Best Regards from the Centennial Moving team!

Horace
Horace
1 review Toronto, ON
10/10

Moving

Cost was reasonable compared to other service provider. Customer service was excellent with everyone that I communicated with. Commitment was great, they arrived on time as schedule for pickup and delivery. Most important, there was no hidden cost. Centennial Movers and Customer Service Personnel was very Transparent through the whole process.
I will recommend their service to everyone.

Approximate cost of services:
$1,200.00
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Company Response

Dear Horace, we are happy to read that you enjoyed your moving experience with us. We hope that you will hire us for your future move. We work a lot to enhance our professional skills and we are glad that you appreciated our work.

Jack in Scarborough
Jack in Scarborough
0 reviews Toronto, ON
10/10

Excellent arrival

I would like to let you know that on Wednesday 20th, our belongings were delivered as scheduled. Everything arrived in excellent condition, and therefore would like to thank you for your service, time and assistarnce!! The people both in Montreal and here that helped with the packing and unpacking of our things were really nice and helpful!! Thank you so much once again.

Approximate cost of services:
$5,200.00
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Company Response

Dear Jack, we certainly have a great team here in Centennial Moving, and it's always fantastic when our customers express their appreciation. We wish you all the best in your new home and hope you are settling comfortably in your new location.

Peter in Scarborough
Peter in Scarborough
0 reviews Richmond Hill, ON
10/10

Good mood

Thank you so much for helping me move. I’ve never encountered a harder-working moving team. I was stressed about making my first big move for my career, so having moving teams that showed up in a good mood really helped. This company is incredibly organized and brings a sense of order and fun to an otherwise stressful transition. So I have no reservations in recommending Centennial Moving's services to anyone requiring a long-distance move.

Approximate cost of services:
$6,525.00
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Company Response

Dear Peter, the main task of the company is to make the customer's move process stress free and as pleasant as possible! We will be waiting to work for you again, in case of need! Thank you for spending your time to write us a positive review!

Private User
Private User
Private User reviews Toronto, ON
0/10

Move from Calgary to Toronto

I’m going to be fair, and tell you the pros and cons. Everything started great with Centennial for my move from Calgary to Toronto. I was provided a good quote, and my move coordinator Dave was excellent. He was very responsive, and gave very detailed responses to all my issues. The move was coordinated easily, and was scheduled for 24june21. Note, I heavily underestimated the weight, and the actual weight was substantially more. I was told it would be a big trailer coming which I assume would take my stuff from Calgary to Toronto, with minimal moving between trucks, but when a small truck arrived i knew my stuff would get handled twice as much. We have all travelled on airplanes with boxes, regular boxes packed in a regular way, and as we know these boxes arrive pretty beat up – same concept applies to movers, and this had me a bit worried knowing they would handle my stuff yet again. The crew who came to pick up the furniture were not very professional, but they did their job and didn’t damage anything – but I was expecting more of a professional service from “such a professional” moving company. My stuff was delayed beyond the 4 week estimate, but arrived in 7 weeks – not too bad, and the contract stated there are no guarantees so I cant place blame.
Then our stuff arrived. Very unprofessional movers – no masks, no booties. They had to be asked to put protective covers when taking large items upstairs as to not damage the house. They questioned us on why we used “such big boxes” – doesn’t matter, we don’t need to hear your opinion on how we packed. All the boxes had clear labels as to where they were to go. Yet they would still ask where things went, and huffed and puffed if something has to go upstairs. Also, they placed a bunch of stuff just in the garage instead of where it belonged – must be nice to just do whatever you want to reduce your workload. I had to then move a lot of these heavy boxes myself throughout the house over the next several weeks. And at the end they even asked for a tip…now lets talk about our stuff. Out of 6 pieces of bigger furniture, they broke/lost 3 pieces – that’s 50% of my large items broken or missing! The TV stand was literally crushed (not cheap Ikea stuff), and a custom bench was broken. We had a HUGE king size bed headboard size 8’x5’, which weighed over 200lbs – this was lost and never recovered. How does a moving company loose such a huge piece of furniture? Did they break it and just dump it? Did they decide it was too big and just didn’t care enough to move it? I have moved full family homes over 10 times, and have never broken anything like this, because I used common sense and cared. So we filed a claim on 16Aug, pretty angry that half of my furniture was broken by this super professional moving company who I paid over $7000 to. They responded 2 months later, and stated that I denied additional insurance (which I did, because im a regular person with regular stuff (not garbage), and none if it was super expensive that I needed extra insurance. I also didn’t think any of my stuff was easily breakable), therefore I would be only entitled to the basic insurance payout of 0.60c/lb. Also, there was a $300 deductible (per contract), so they ever so graciously offered me $145 to close the issue, with a stipulation that I cannot post negative reviews anywhere. After losing $3500 worth of stuff, and getting offered $145, it was a slap in my face. So I write this review which cost me $145, to tell you all about my experience. Note, Centennial did in no way breach the contract, so legally I have no recourse. I don’t believe breaking half of someone’s furniture is even remotely acceptable for a professional moving company, regardless of the insurance payouts. For Centennial who I’m sure will respond to this, yes you asked me 3 times if I needed extra insurance, and yes I declined.

Approximate cost of services:
$7,000.00
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Company Response

Dear Joe, we are terribly sorry for the unpleasant experience you had with us. Whilst an apology will regrettably not alter the outcome of your experience on this case, we do extend it with sincerity. We're sorry for the delay, we have a lack of staff members due to the COVID so some jobs have to be rescheduled to the next truck, since we physically don't have time to load it due to the lack of movers. We already spoke with the Toronto team about masks and other protection issues you've listed, thank you so much for pointing this out to us as management so we can evaluate the situation and take the right actions. Sometimes when the movers handle big furniture pieces, it's hard for them to breathe in masks, so they might take it off, but of course, they have to check with the customer first and have a decent space from another person. Unfortunately for both pickups and deliveries when there is no customer and movers have to load/unload by themselves, they put it in one place, they don't have time to read the notes on every box, especially if that's a big move, so we always aks either the customer or assigned person to lead our movers and tell them what to put there. In terms of the boxes size, we're not sure what happened exactly, but in terms of safety all boxes have to be packed all the way to the top, so there's no empty space left, so when we put them in the truck, they're not getting smashed and each box shouldn't weight more than 60 lbs. We apologize for any lost/damaged items, we always try to solve the case in the customers' favor, but we have to compensate based on coverage plan as well, so we did our best to offer the maximum compensation we could in your situation when compensation is for the weight of the item, not its value.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Moving

Long distance moves always carry some emotional significance. You might be moving to a new job, a new city to join your significant other etc. Since 1998, Centennial Moving Company understands how important such events are in your life. We are therefore ready to put our years of experience and ...
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