Hi Ryan, thanks for the review, I would be glad to take a look at your job, I don't recall you calling me in the last 7 or 8 years. (and this job was done about 8-10 years ago) Salt and severe winter conditions can take a toll on any concrete. I'm glad you have made an effort to seal and maintain. Cracking is a fact, but I'm sure we did our job of lifting rebar and the rebar is there to keep the cracks minimal and level. Cracks in concrete in a freeze thaw climate is pretty common. Stamping is only a small part of what we do and we have done a lot of it, and do consider ourselves to be really good at stamping concrete. Sometimes customers pick really aggressive stamps like Ashlar Slate, and Random Cobblestone, (that are designed to have more than 1/2 an inch of texture) and a few others. (which you did) Using our hands to level the concrete, and small hand mats and tools is a standard practise. I don't recall all the details but looked up your address and I will come by and check it out! (I did check it out and actually is pretty good job) Your immediate neighbor used us to do his driveway and I'm sure he is very happy. We did his last year. And he is aware we did yours. I think you were dealing with Chad back then. We have done thousands of jobs and have many happy customers. Factors outside our control impact customer satisfaction pending individual usage, annual care and maintenance, water run-off from downspouts, number freeze thaw cycles during winter and salt season, etc. These factors are outside our control can have a pretty big impact on customer satisfaction. I have your address logged on Gillies. We have many happy customers in Rosewood. Should you use us again, I will give you a great break on the cost. I think you know we do good work Ryan. As evidenced for the most part by great reviews. John Groves, owner.