We had a sick tree in the backyard. Got a few quotes off Homestars, with some coming in the low(er) end some high end. Went with the two low end ones. One guy couldn't keep his promise to even give me a date. Davey called back right away, and, as it happens, accomodated me right away, within a few days. They were very professional. My partner was home and watched the whole thing. They made it look real easy. Basically took down a tree piece by piece, quickly, and then cleaned up after themselves. The understanding was that someone else would come at some point afterwards to grind the stump. The person showed up one day. I think no one was home. He went ahead and did it and voila, everything is gone. They leave the result for you to get rid of which is great as I used it as mulch. All in all, a great company to work with and I would recommend them anytime.