I ordered a sofa set for our new house back in Nov 2020. They took payment and kept extending the delivery date. They finally delivered after 4 months.
Day of the delivery: the 3 men arrive and seem as if they have no experience driving a box truck as they hit my porch railing.
One of the delivery men walked straight into our house with muddy boots. 2 of the men did not bother wearing a mask.
I paid the extra to get the sofa placed in my room of choice and boxes taken away. They refused to to take the boxes. The delivery men pushed the sofas in the boxes to the room without protecting the hardwood floors and left. Hitting and knocking my chandelier crystals off. The cardboard boxes must have had debris under as we noticed deep gouges on my hardwood floors once we vacuumed all the dirt/mud away.
VERY VERY disappointed and would never purchase from company again.
- Approximate cost of services:
- $5,000.00