Butler Plumbing Heating & Gasfitting Ltd

Drain Services
Edmonton AB T6E 5P5
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Drain Services
Butler Plumbing Heating & Gasfitting Ltd
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Reviews for Butler Plumbing Heating & Gasfitting Ltd

Average customer rating:
9.4 10 (174 reviews)

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MMain from Edmonton
MMain from Edmonton
2 reviews Edmonton, AB
10/10

Professional and conscientious service

Found ourselves without hot water on a very cold day. Joseph at Butler Plumbing did more than replace our water heater - he taught us how to properly maintain the new one to ensure it lasts longer than the 8 years that the old one did. AND took the time to properly vent the heater, removing dangerously faulty vent pipe that had failed due to poor workmanship on original installation (by another company). Also altered the routing of vent and natural gas line, removing needless elbows and awkward access to water shutoff valve. I'm not intimidated by my hot water heater anymore! Many thanks to Joseph for taking the time to do the job carefully, with thought for our family and attention to detail. The work area was clean and tidy, the service friendly and very helpful. Well Done!

Approximate cost of services:
$2,900.00
1 of 1 people found this review helpful.
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Company Response

Great to here you are all fixed up and running. Thanks for the review.

erik in Edmonton
erik in Edmonton
1 review Edmonton, AB
10/10

Hot Water Heater

My 13 year old hot water tank quit working, and I knew that it was time to replace. Joseph Broere from Butler Plumbing promptly came to my house, was courteous and knowledgeable. He answered all questions I had, and efficiently installed a new hot water tank for me. He protected all flooring and cleaned up after himself. Joseph Broere is a definite skilled tradesman and professional.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Erik, Thanks for the review, we appreciate your extra time and kindness.

Alex in Edmonton
Alex in Edmonton
1 review Edmonton, AB
10/10

Leaking Poly-B pipe

I just wanted to follow up on today’s service call by Will Stewart from Butler Heating and Plumbing and to say huge thank you for your help.
From start to finish the job was done professionally, quickly and invoiced as per quote. William fixed the leaking pipe, explained to me how everything works there and was very helpful.
Great quality work and customer service, Will. Thank you again.
Alex

Approximate cost of services:
$248.01
1 of 1 people found this review helpful.
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Company Response

Thanks again Alex. Great to hear from you.

Greg in Edmonton
Greg in Edmonton
1 review Edmonton, AB
10/10

Replaced Furnace Motor & Wiring

Excellent service by Bryce the technician. Came and replaced the wiring and the furnace motor and after made sure the flow of heat out of the vents was good. Thanks!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Greg. We appreciate your time.

Greg Whelan from Edmonton
Greg Whelan from Edmonton
7 reviews ,
10/10

Hot water line replacment (section)

Butler continues to provide exceptional customer service and plumbing solutions.

I had a pin hole crack form in the hot waterline which was spraying water when under pressure and needed it replaced ASAP.

Chelsey was excellent in fitting me into the busy schedule and Travis was able to make it out the very next day to replace the needed hot water line section.

Excellent experience all around as has been all my other experiences with Butler and I would highly recommend them to anyone looking for reliable, quality plumbing services.

Greg W

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Greg, We very much appreciate the fact that you continue to call us to help with your plumbing needs. Thanks also for taking time out of your day to review our service. You are very thoughtful and kind. Hope to see you around soon. Kevin

Doug from Edmonton
Doug from Edmonton
7 reviews Edmonton, AB
10/10

Clearing of bathroom drain

The plumber did a thorough job of cleaning out the drain below the bathroom sink. It works well now. I also worried that the bath drain was too slow, but he explained that the problem was likely caused by the fact that the ancient system had inadequate venting, so I was getting an airblock. I think he was right.

Approximate cost of services:
$275.00
1 of 1 people found this review helpful.
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Company Response

Thanks Doug for taking the time to review our service. We are always glad to help.

Stan L from Edmonton
Stan L from Edmonton
5 reviews Edmonton, AB
10/10

Plumbing

First time using Butler's services. Their response time was excellent as Kevin was prompt and efficient as he was able to get our plumbing back in order. Very friendly and helpful and we felt at ease with him working in our home.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review. Glad to get you back in order.

Helga Lair from Edmonton
Helga Lair from Edmonton
1 review Edmonton, AB
10/10

Leaking Tub and Busted Pipe

I have recently had a run of bad luck - from a busted water pipe that flooded my basement to a leaking tub that destroyed my entire ceiling as well as work in my ensuite. I asked one of my co-workers if they knew any good plumbing companies. He recommended Butler Plumbing. So I called right away and lucky for me they had a cancellation and they sent out a plumber that morning. His name is Dan and he has been my hero. His work ethic together with his kind personality helped me through what I would call a very stressful time for me. He is thorough, detailed and very trustworthy and I would highly recommend Dan to anyone. Thank you Dan for helping through a tough couple of days.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Helga, I'm glad Dan got you fixed up and we were able to help you quickly. Have a great day

DAVID H from Spruce Grove
DAVID H from Spruce Grove
1 review Spruce Grove, AB
10/10

Hot water tank and radiant floor heat replacement

The HWT (hot water tank) is a combination for domestic HW and radiant floor heat in our basement. The HWT was leaking and when I called Butler Plumbing, they were out the next day and replaced the unit. Both service gentlemen (Bryce and Will) were professional, answered questions, explained the new system and did an excellent installation job. They completed the work on a timely basis and cleaned up the work area once work was completed. They were knowledgeable about HVAC and did some additional work while here. I would recommend this company for your heating and plumbing needs.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review David. Thank you for taking the extra time. Have a good day.

Jeanette J Hansen from Edmonton
Jeanette J Hansen from Edmonton
1 review Edmonton, AB
10/10

unplug a basement sewer drain

Service performed on Mar. 02 2015.
Fantastic service - 30 min to arrive after phone call. Service gentlemen (Roif) was very knowledgeable, professional, friendly, and
expressive about what was occurring and why and also
passed on very valuable tips!!!
The ladies on the phone(Chelsey and Vey) were also very polite and professional.
This is just one fantastic business! We highly recommend it.
This business in turn was recommended to us by Lee Ridge Electric which is also a great business.

Approximate cost of services:
$370.00
2 of 2 people found this review helpful.
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Company Response

Jeanette, Thank you for this review. I'm very glad you were pleased with our service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Butler Plumbing Heating & Gasfitting Ltd

Providing both Commercial and Residential plumbing and heating service in Edmonton and surrounding area with over 30 years experience. Butler Plumbing is dedicated to our customers while providing reliable, honest, high quality service. Customers can rest easy knowing the job is being done professionally, with all work guaranteed. Customer Service, ...
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